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Family Left 'Fearful Of Opening The Door' After Amazon Driver's 'Angry Face' Note

Family Left 'Fearful Of Opening The Door' After Amazon Driver's 'Angry Face' Note

Amazon are said to be 'investigating' after a delivery driver left an note saying 'Answer your phone' alongside an 'angry' face

Rebecca Shepherd

Rebecca Shepherd

We know there's nothing more annoying than waiting in all day for a parcel to be delivered only for it not to be dropped off, so we're sure this is sort of similar for delivery drivers up and down the country when someone who is expected to be in isn't - causing them to call on neighbours, or the trusty black bin.

Probably best not to leave an 'angry' note though which, in this case, apparently left a family 'fearful of opening the door to Amazon drivers'.

Slight over exaggeration considering the note only said 'Answer your phone' in block capitals. Accompanied by an illustration - of an angry face.

Deadline News

Amazon are now investigating the note as the family it was sent to claim to be 'fearful' and 'anxious' after receiving the delivery slip from one of their drivers.

David Kirk, from Manchester, was left furious and says that his household are now scared to open the door to the company's couriers after the heated message was left two weeks ago.

He claims the driver in question was also reportedly rude to a neighbour while at the property and when David heard about this he decided to complain - on Facebook.

Nothing screams 'I'm furious' than turning to Facebook to vent your complaints.

Posting a photo of the card to Amazon UK's Facebook page on April 17, David said: "Do you think failed delivery notices with angry comments left by Amazon delivery drivers is acceptable?"

The online response from Amazon seems to have made David even angrier. They told him: "We have passed on details of the incident to management of the carrier in question.

"The nature of the investigation is internal, so you wouldn't be contacted with an outcome."

David then asked Amazon if this was acceptable, adding: "I'd say no, and I am sure the majority of your customers would agree. Yet this is what happened to me on Saturday."

Deadline News

He continued: "I received this very unpleasant and aggressive note from one of your logistics drivers who was also reportedly rude to a neighbor of ours. This is totally unacceptable.

"Unless I receive an acceptable update with what actions have been taken to ensure this does not happen again and I receive suitable redress for the anxiety this aggressive note has caused my family (who are now fearful of opening the door to Amazon drivers) I will post this complaint in every public forum I can find.

"Absolutely disgusted with the attitude of Amazon regarding this."

An Amazon spokesman said: "We take this matter seriously and have apologised to the customer. We are investigating with our delivery service provider."

Featured Image Credit: Deadline News

Topics: Family, Interesting, Driver, Community, Amazon, Delivery