It sounds like a joke, doesn't it? What do and iPad and fabric conditioner have in common?
Not much, to be honest. Both are... shiny? But when Minh Ngo, 27, saved up for months, it wasn't to buy laundry products, even though let's be honest, inflation is getting that way. No, he'd gathered his funds to pay a whopping £319 for an iPad through Tesco Direct. But when Minh opened up the delivery box, nestling within the packaging was a bottle of fabric softener.
That has to be the biggest let-down ever. You can't play Angry Birds on 960ml of Comfort. Not yet, anyway - who knows what the future of laundry holds?
Credit: PA
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Luckily for Minh, he realised as soon as he was handed the box which he picked up directly from the store in Hackney. "When I collected the parcel, I walked just five steps out of the door and realised something was wrong.
"I opened the package and inside there was a bottle of Tesco's own brand fabric conditioner, not my iPad," he told The Sun.
Credit: Mercury Press
It turned out that Tesco weren't quite as helpful with sorting out this mess as you'd hope. The supermarket told Minh and his wife Tanhn that the case was closed, leaving the couple concerned that they wouldn't get the iPad they had paid for, or even their money back.
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Minh said: "Me and my wife are very upset and shocked. We won't be able to afford another one because they're so expensive.
"I saved up for a long time, despite having a 10-month-old baby, to buy my wife this and now she can't have it.
"Our little boy, Charlie, loves to watch cartoons on YouTube so the iPad was also for him."
Luckily, Tesco came to its senses and gave them an iPad, which must have pleased young Charlie in particular. The supermarket giant isn't exactly sure how the mix-up happened, but let's be honest here: an iPad and home brand fabric softener aren't exactly easily-confused items.
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Words: Laura Hamilton