Manchester Airport Vows To Crack Down On Baggage Handlers After They're Caught Damaging Luggage

A baggage handler was filmed chucking everyone's stuff all over the place yesterday at Manchester Airport.

It's pretty annoying when you get off your flight, only to find none of your luggage has made it with you. But most of us can probably forgive the occasional bit of wear and tear to our bags; no doubt baggage handlers have to work to tight schedules and the odd misjudged squeeze is bound to lead to some scrapes.

However, there can be no excuses for this guy.

The footage was captured by Elizabeth Evans, 28, who had just landed on a Ryanair flight from Malaga and watched as her bag was tossed across the trolley and on to the tarmac.

Baggage handlers carelessly fling suitcases onto a cart. Credit: Newsflare
Baggage handlers carelessly fling suitcases onto a cart. Credit: Newsflare

She told the Metro: "I'm very angry and shocked. It was a new case. The case is dented and the protective layer has been torn off it."

But she wasn't the victim of a one-off mistake, oh no. This guy in the clip flings six bags in a row vaguely in the direction of the trolley, with all of them ending up on the ground. The guy actually throws them more and more aggressively as he goes.

You could maybe understand if he was robustly ramming the bags into place, without giving a shit about the damage to everyone's belongings. But he isn't even helping himself - surely his shoddy workmanship was only making his job harder for himself?

Or maybe he gives so few fucks that he was just going to leave the bags strewn across the ground before moving onto the next plane and repeating the procedure.

Elizabeth's suitcase slides off the cart after being flung onto it. Credit: Newsflare
Elizabeth's suitcase slides off the cart after being flung onto it. Credit: Newsflare

You can't help but feel a bit sorry for his colleague though, who gradually seems to get more and more disheartened by his shithousery.

Well, if the Swissport employee had any hopes of keeping his job, they now seem to have been dashed. Earlier today, Manchester Airport tweeted a message from CEO, Andrew Cowan, who has called for 'swift and robust action to be taken against those involved'.

He said: "We are clear that it is completely unacceptable for our customers' belongings to be treated in this way by any company operating on our site.

"The behaviour of the Swissport employees falls well below what we would expect of ground handling agents at Manchester Airport. We have sought urgent assurances from Swissport that a full investigation will be carried out and swift action will be taken against those involved.

"In our view, the actions of those involved are so serious that we would expect Swissport to ensure they do not work on the airport site in the future."

Credit: Manchester Airport/Twitter
Credit: Manchester Airport/Twitter

A spokesman for Swissport said: "We are disappointed by the video footage circulating on social media. We apologise for the behaviour of this individual, which is unacceptable and will not be tolerated."

Oh dear. Looks like the guy may as well catch the next flight out of Manchester.

Featured Image Credit: Newsflare

Jake Massey

Jake Massey is a journalist at LADbible. He graduated from Newcastle University before going to live in Australia and New Zealand for a few years, where he wrote a travel blog. He has previously written for the Eastern Daily Press, Giggle Beats, CALM and Front Magazine. Jake enjoys playing football, listening to music and writing about himself in the third person.

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