Tourist on holiday in Costa Rica gets charged £23,000 for Uber

A TikToker has opened up about being charged over £20,000 for a single Uber trip in Costa Rica.

It's the next morning, waking up after a big night out, hazily checking your bank account to grimace at how much you spent - but on a whole new level.

Dominique was in Costa Rica and decided to get an Uber but got the shock of her life when she realised the jaw-dropping amount she was charged by the taxi service.

This story may prove you can 'Uber everywhere,' but whether or not you want to risk it or your finances can hack it, is another issue entirely.

TikTok/@dominique.xo.xo

In a video uploaded to TikTok - under the username @dominique.xo.xo - the holidayer explains she's travelled to 'a lot of countries' - 'all over' - and 'never had this issue before'.

She says: "I ended up taking an Uber, everything was fine, but the next morning I checked my bank account and I realised I'd been charged in US dollars rather than in the Costa Rican Currency.

"Which is why it was posted that I was charged $29,994 USD (£23,500)."

Panic mode unlocked.

TikTok/@dominique.xo.xo

Desperate to sort the situation out and continue with her holiday as soon as possible, Dominique went 'back and forth' with her bank.

However, she was 'basically told it was [her] fault' because she 'put a travel notice on [her] card'.

"Because of that, the charge was able to bypass all of the security measures, all the policies that were in place with the bank. What the f**k?" the TikToker explains.

TikTok/@dominique.xo.xo

Dominique says she reached out to Uber's customer support, but they allegedly blamed her bank and said she needed to 'check with [her] bank on why they didn't convert it or charge [her] in the correct currency'.

"My bank and Uber were basically blaming each other," she continues. "Keep in mind I'm out of the country, this is my primary bank, so I was not going to be able to withdraw any money. My vacation was essentially put on hold."

Dominique then took to Twitter and Uber responded requesting her number, apologising and saying someone from the company would call her.

The TikToker concludes: "This was about four days ago, we gave them the number and they've not reached out at all."

LADbible has tried to contact Uber for comment.

Topics: Uber, Cars, Money, World News, TikTok, Social Media

Poppy Bilderbeck

Poppy Bilderbeck is a Senior Journalist at LADbible Group. She graduated from The University of Manchester in 2021 with a First in English Literature and Drama, where alongside her studies she was Editor-in-Chief of The Tab Manchester. Poppy is most comfortable when chatting about all things mental health, is proving a drama degree is far from useless by watching and reviewing as many TV shows and films as possible and is such a crisp fanatic the office has been forced to release them in batches.