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Ryanair Has Been Named 'Worst Short-Haul Airline' For The Sixth Year Running

Ryanair Has Been Named 'Worst Short-Haul Airline' For The Sixth Year Running

The company got the lowest rating from more than 7,000 customers in a Which? survey

Rachael Grealish

Rachael Grealish

Ryanair has once again claimed the title of worst short-haul airline, for the sixth year in a row.

A Which? survey asked almost 8,000 people about more than 12,000 flight experiences and the Dublin-based firm received the lowest possible rating when it comes to boarding, seat comfort, refreshments, and cabin environment - ouch.

With an overall score of just 40 percent, Ryanair ranked bottom of 19 carriers operating in the UK.

And when people were asked if there was an airline they would never travel on, almost three quarters (70 percent) said it was Ryanair.

People have taken to social media to vent their frustration with the firm.

One person tweeted: "Ryanair treat their customers like cattle and are rarely as good value as some people seem to think."

Another posted: "Really how shocking. What's more shocking is people keep flying with them. I'll stick to my guns and will not in my life time fly with this awful company."

via GIPHY

A third put it bluntly, saying: "No surprise."

However, some have jumped to their defence. One person wrote: "Birmingham to Alicante return £32 for a long weekend! I'm not expecting 1st class, I just want a seat for 5hrs! Some folk are never pleased, never had a problem with @Ryanair if you conform to their rules ya fine."

Of course, the Irish company weren't alone at the bottom of the table, other airlines included: Thomas Cook Airlines, scoring 52 percent, Wizz Air, with 54 percent, and British Airways, with 56 percent.

The budget airline EasyJet sat in a comfortable middle spot with 63 percent.

Gurnsey-based airline Aurigny was voted the best of the lot, scoring a staggering 81 percent and closely following behind was Swiss Airlines with 80 percent.

Rising up the ranks was Jet2 - scoring 75 percent - putting them in third position.

Jet2 plane
PA

The survey stated that passengers were impressed with Jet2's service, seats, and boarding.

A Ryanair spokeswoman told Sky News the research did not take into account the cost of fares - saying this is 'the single most important factor for UK consumers'.

The spokesperson was said to have described the survey as 'totally unrepresentative' in comparison to its 141 million annual passengers.

Sky reported she added the airline's average fare of £35 is 'a fraction' of the high fares charged by Which's 'recommended' airlines'.

Ryanair plane.
PA

LADbible have contacted Ryanair for a comment.

Rory Boland, editor of Which? Travel magazine, said: "Airfares might seem to be getting cheaper, but only if you don't fancy sitting with your family and children or taking even a small cabin bag on-board.

"Increasingly you need a calculator to work out what the final bill will be, especially with Ryanair."

Featured Image Credit: PA

Topics: UK News, Interesting, travel