Netflix Users Need To Know About This New Phishing Scam

A warning has been issued for Netflix users after a new scam email has been doing the rounds.

Users are being urged to be vigilant of the phishing email, which hit inboxes recently.

The scam email tells customers their account has been suspended and says they need to update their account details, including billing information.

The email reads: "We've temporarily suspended your account due to some issues in the automatic verification process.

"For this reason we suspended your account, until you verify all required informations [sic] and update your payment method.

Netflix subscribers are being warned to watch out for hoax emails.
Netflix subscribers are being warned to watch out for hoax emails.

"We will provide with [sic] all the steps you need to unlock your account.

"Please follow these instructions after you click on the link below."

The email also includes a red button with 'update your details' on and three steps urging users to login, update billing information and update payment method.

However, if you were to click through, you'd land on a phishing page, designed to look like a legit Netflix page, and if you input your details, you'd be at risk of having your identify stolen and your bank account cleared. Not ideal.

The scam was spotted by email security service MailGuard, which released a statement telling users things to look out for with scam emails.

It read: "There are several grammatical and spelling errors within the body, such as the bolded 'suspeneded'.

"Spacing errors are also present throughout the email."

A spokesperson from Netflix said: "We take the security of our members' accounts seriously and Netflix employs numerous proactive measures to detect fraudulent activity to keep the Netflix service and our members' accounts secure.

"Unfortunately, scams are common on the internet and target popular brands such as Netflix and other companies with large customer bases to lure users into giving out personal information.

"Members who want to learn more about how to keep their personal information safe against phishing scams and other malicious activity can go to or contact customer service directly."

Phishing scams such as this one are nothing new and it seems as though there's new warning every couple of weeks. In fact, just last month, the US Federal Trade Commission released a statement alerting people to a similar Netflix scam across the pond.

You can find out more about fake emails here and phishing scams here.

Featured Image Credit: PA

Claire Reid

Claire Reid is a journalist at LADbible. Claire graduated from Liverpool John Moores University with a BA in journalism. She’s previously worked at Trinity Mirror. Since joining LADbible, Claire has worked on pieces for the UOKM8? mental health campaign, the Yemen crisis, life in the Calais Jungle as well as a profile of a man who is turning himself into a cyborg.

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