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Waitress Reveals Her Payslips To 'Prove' Restaurant Was Taking Her Tips

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Waitress Reveals Her Payslips To 'Prove' Restaurant Was Taking Her Tips

Ever left a tip at a bar or restaurant and hoped it would all go to the one person who served you or the person who cooked for you? We all do, don't we? They're the ones who put in the graft, after all.

Well, this waitress has indicated that you might be worrying for all the right reasons - she's revealed payslips which provide information that bosses took more than £700 ($931) of her tips.

Oof. Seven hundred pounds? It's not an insignificant figure, is it?

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Twenty-seven-year-old Emma Smith had worked at Albert's restaurant in Didsbury, Greater Manchester, for five months before she quit last week over the tip row.

Taking to Facebook she shared a selection of her payslips which she insists shows hundreds of pounds deducted from her tips.

She wrote: "Albert's unfairly take tips off their staff to line the owners' pockets.

Credit: Deadline News
Credit: Deadline News
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"If you're happy that the majority of your card tips go direct to the company then continue to do so, I just thought everyone should be aware of this. The only tips we actually get are cash."

The customer service manager also claimed the restaurant did not give staff tips paid by credit card - however, it charged staff for making mistakes, and fined them if they were late clearing tables. Rather bold.

Credit: Deadline News
Credit: Deadline News

When contacted, the restaurant admitted that they do keep some of the tips but insisted that they kept no more than 10 percent.

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Emma's post has caused a storm on social media, and already has over 3,800 shares and 2,000 likes.

She also alleged: "I have just left this company as 70 percent of the card tips and 10 percent service charges go directly to the owners and are used to pay the salaried staff their wages.

Credit: Deadline News
Credit: Deadline News

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"At the end of every night Albert's take a percentage of our sales off us. Whether we have actually made the tips or not, they take a cut of everything we have sold from us that day. So theoretically we could end up paying out of our own pocket.

"Then every fortnight we get a cheque showing us how much money we have made on card tips and then it shows the massive reduction that goes to 'Albert's house' and the disheartening figure that we are actually coming away with.

"Some cheques can be in minus figures if we haven't made enough, and so we then owe the company money."

Alongside her resignation email, Emma also shared her payslips.

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Credit: Deadline News
Credit: Deadline News

The payslips appear to show £657.07 ($874) deducted by 'House Didsbury', with a sum of £224.40 ($298) taken in one go, meaning that instead of being paid almost £500 ($665) she got £181.21 ($241).

The staff also received a cheque every two weeks for cash tips, and one of Emma's - from 14 April this year - shows a deduction of £60.91 ($81) to House Didsbury.

Another member of staff, who wished to remain anonymous, provided a slip indicating that House Didsbury had deducted £279.10 ($371) from his tips and £55.82 ($74) was given to the kitchen - he was left with only £6.75 ($9).

Speaking today, Emma said: "It was horrible, I was only working there part time to top up my full time job, and I was exhausted.

Credit: Deadline News
Credit: Deadline News

"I would go home crying to my family and be complaining about it, I just decided enough was enough."

James Ramsbottom, owner of Elle R Leisure who are behind Albert's, said: "I cannot comment on specific allegations as that is now a legal matter.

"However more than 90 percent of tips earned go to staff on site. Very occasionally, staff have been asked to contribute towards mistakes made but this has only amounted, in total, to £170 ($226) in the last 12 months.

Albert's restaurant. Credit: Deadline News
Albert's restaurant. Credit: Deadline News

"Again this system is in place to ensure good service. If a server makes persistent errors, it can massively affect service, not just to the table in question, but the whole restaurant.

"However this is very rarely used and is at the discretion of the manager."

Featured Image Credit: Deadline News

Topics: Restaurant, Interesting, Manchester, Community, UK

Rebecca Shepherd
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