Woman Left Shocked After Ryanair Reschedule Flights Giving Her 25 Minute Holiday
We've all been on a mini break for a couple of days but apparently Ryanair seem to have a whole different meaning for the short, usually enjoyable, holiday.
Because the budget airline cancelled one passenger's flight - and put her on a new one that gave her just 25 minutes in Lisbon. What a lucky girl.
Mairéad Sweeney, 24, a financial analyst, got much less than she bargained for when she booked flights to the Portuguese capital as a surprise present for her boyfriend Christopher Hendry's 30th birthday.
According to The Sun, her plans were wrecked when the airline cancelled the £258 ($342) return flights she had booked in January. And we didn't think Ryanair sold a flight over £100 they have that many flash sales.
Instead Mairéad was offered flights from Glasgow that landed in Lisbon on September 30 at 8.30pm - and then departed the city just 25 minutes later.
That definitely wouldn't give her enough time to fight her way off the damn plane, never mind get through passport control.
She had booked the couple on to a flight that left Glasgow on September 27 at 10.30am.
Mairéad, who lives in Clydebank in West Dunbartonshire, Scotland, burst into tears when she told her boyfriend as it ruined her carefully thought out surprise gift.
The 24-year-old told The Sun: "I couldn't believe it when I saw it. I got an email from Ryanair yesterday. I just thought 'surely that can't be right'.
"I thought it must be a joke, I had to even get someone from work to read it as well. I looked for other flights but they only go from Glasgow to Lisbon on Sundays - so then I realised it wasn't a mistake.
"I couldn't get over it. You wouldn't even be able to disembark the aircraft in that time. I bought the flights as a surprise for my boyfriend's 30th, he had no idea.
"I had to tell him what had happened, I came home from work and I burst into tears. My plan had come crashing down."
Mairéad added: "This has totally put me off...I would never book in advance with them again.
"I tried to contact them via email, which wasn't great, and on the online chat but that's always busy. I then tried on the phone and Twitter but I can't get hold of anyone to talk about it. I am hitting barrier after barrier.
"They don't really seem to care, they haven't got back to me yet. I just want to talk to someone."
A spokesperson for Ryanair told The Sun: "Due to commercial reasons, this route from Glasgow to Lisbon has been reduced from 2 services per week to 1 service per week from September 2018.
"This customer was automatically moved to the next available flight on this route (Sunday) and was advised by email of this route reduction and her options to accept the flight change, request a full refund or move for free to an alternative date/route.
"This customer has requested a full refund of her flights, which is being processed."
Apparently the couple are now looking for a different location to visit for the birthday celebration. And who can blame them?
Featured Image Credit: Twitter/Mairead6788