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Rachel Riley Slams Virgin Trains After 'Disabled Passenger Goes Without Seat'

Rachel Riley Slams Virgin Trains After 'Disabled Passenger Goes Without Seat'

Everyone knows that on match day, public transport, specifically the train network, can be a massive ballache. Passengers collectively breathe in so every last bit of space on the carriage can be filled, which can be a nightmare of an experience.

But TV presenter Rachel Riley was not happy with Virgin Trains after she saw a disabled passenger be helped onto her train, only to not reach her paid for seat because it was so busy. To make matters worse, the woman reportedly had to 'perch' on a table during her journey.

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The Countdown star called out the train operator initially for offering a 'completely disgusting' schedule, demanding it put more services on when they know it's going to be busy - aka match day.

Rachel added that the disabled woman wasn't even going to the match.

Virgin Trains as responded to her message, saying: "It's certainly not the experience we would like you to have and our team onboard will be doing all they can to ensure passengers are comfortable."

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But Ms Riley wasn't having any of it, clapping back with: "Didn't see your onboard team once. Neither did Diana Ross (yep) your uncomfortable, unhappy disabled passenger on her way to a doctor's appointment, oblivious of the match and your matchday conditions."

Another passenger claimed that the woman at the centre of the drama was supposed to have wheelchair assistance at Stockport, but that wasn't available either.

The savage message sparked messages from other people who believed they were on the same service, with some calling it a third world experience.

One bloke named Ken wrote: "Probably on the same train, just had to help woman and two kids on the train who were booked for 1st class only to be told there's no room for. Currently sat on the floor breastfeeding her little boy. Been on better trains in India."

Sure, managing a rail service isn't an easy thing to do and while there will be plenty of people saying, 'well why don't you just put more trains on', that's easier said than done. But, dozens of the comments under Rachel's tweets show this isn't a one off.

People have spoken about their experiences of being forced to sit near the toilet or even kicked off the train because of health and safety reasons.

Featured Image Credit: PA

Topics: TV and Film, Celebrity, rachel riley, Countdown, Trains, Community, UK

Stewart Perrie

Stewart Perrie is a Trending Journalist at LADbible. His first job was as a newsreader and journalist at the award winning Sydney radio station, Macquarie Radio. He was solely responsible for the content broadcast on multiple stations across Australia when the MH17, Germanwings and AirAsia disasters unfolded. Stewart has covered the conflict in Syria for LADbible, interviewing a doctor on the front line, and has contributed to the hugely successful UOKM8 campaign.