| Last updated
Blind dad Amit Patel was left upset and humiliated recently when fellow commuters ignored him and his guide dog Kika, refusing to give them a seat in the disability priority section of a Southeastern train.
Now the former A&E doctor, who travels by train to London Bridge almost every day, has released a video showing just how hard Kika has to work to get him from A to B safely.
Amit, who went blind five years ago after suffering a haemorrhage behind the eyes, was inspired to attach a GoPro to Kika and film the pair's experience at Waterloo Station after his story went viral.
Writing as Kika on her Twitter account, Amit said: "If you ever wondered why dad is so concerned about my wellbeing when out & about, maybe this video will give you a glimpse of just how much focus I need to navigate a busy environment. 'I'm expected to do this day in & day out!"
Footage from the camera shows frenzied commuters pushing past Amit and Kika, acting as if they aren't even there and failing to let them on an escalator.
Amit says that he faces obstacles on his commute on a daily basis and is trying to raise awareness.
"People can be so selfish, they pretend they can't see or hear when I ask if there's a seat available.
"It's so humiliating when I struggle to find something to hold onto & keep Kika safe at the same time, this is when you'll see a tear running down my face. 'Life is difficult enough."
We walked to the end of the platform in the pouring rain so that we can board the designated disabled section on the @Se_Railway train & even with dad giving me the command "find a seat" not one passenger gave up their seat! :rage::triumph::cry:@GuidedogsLondon @guidedogs @transportforall pic.twitter.com/MHl0xtw6fU
- Kika :flag_gb: (@Kika_GuideDog) March 27, 2018
Only 5 percent of guide dogs are trained to take their owners on escalators, Kika is one of them but she gets scared and upset when people knock her or barge past her.
The video comes after Amit and Kika suffered a similar ordeal on a Southeastern train and their story went viral.
The had walked to the end of the platform in order to board the designated disabled section of the train but when Amit gave Kika the command to find a seat she was unable to do so as they were all taken and nobody would move.
"I was very upset yesterday as the floor on the train was slippery, Kika kept sliding and she was obviously distressed. She looks after me everyday and I felt useless," he said.
"One small act of kindness could have turned the situation around completely."
Chosen for YouChosen for You
Most Read StoriesMost Read