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This is the moment a woman alleges that the binman collecting her rubbish went on a foul-mouthed rant about her recycling bin:
Charlotte Wallace claims that the guy went on a tirade after finding vegetable peel in her recycling bin. He then left the bin behind and refused to empty it.
Now she's got to wait until her next collection day for the blue bin to be emptied with the council suggesting she use a 'cardboard box'... in the UK... in November.
She says she heard the Stoke-on-Trent City Council worker shout 'scummy f*****g p***k' at her house after looking inside her blue bin.
The incident was caught on Charlotte's CCTV camera which she sent - alongside her formal complaint - to the council.
The council has now apologised for what happened and told her that it is looking into the incident.
However, despite looking into what went on, it says it won't tell her the outcome of its investigation.
Speaking about what happened, Charlotte said: "Normally I wouldn't be at home at that time because I'd be at work.
"I heard him shout 'scummy f*****g p***k' up at my house, then go to his mate and say 'scummy f*****g b******s'.
"Our CCTV camera was able to pick up some of it."
Charlotte went on to add: "But he shouted in the street so everyone could hear, like any passers-by or my neighbours. Anyone who heard him would be wondering what the problem is.
"I complained to the council about this and they said they'd look into it, but they're not going to be able to tell me if they actually do anything.
"Meanwhile I'm left with a full bin until the next collection day. They suggested I use a cardboard box for my recycling, but that's not going to last very long in this weather."
A spokesperson for Stoke-on-Trent City Council confirmed that the incident was being investigated and said: "We thank Charlotte Wallace for raising this. Our binmen, and all council workers, work to very high standards, and we expect no less from all employees.
"We're looking into the circumstances around this allegation and would like to apologise to Ms Wallace for any distress that she may have experienced."
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