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Airbnb Host Pushes Guest Down The Stairs After Late Checkout

Airbnb Host Pushes Guest Down The Stairs After Late Checkout

The filmmaker guest was hospitalised

Michael Minay

Michael Minay

We all dread checking out late in a hotel as the fines can be extortionate. But we only expect the pain to have an impact on our wallets, not ourselves.

However, shocking footage has emerged showing an Airbnb landlord pushing a tourist down a flight of stairs in Amsterdam, purely for being late leaving the room.

The video shows South Africa filmmaker Sibhale Nkumbi falling head-first down a steep staircase, following an argument.

Credit: Instagram

The landlord, can be heard shouting 'out, out' as he throws the suitcase, some clothes and the filmmaker out of the room.

He shouts 'out now' as she dangles over the stairs. Ms Nkumbi says, 'Oh my God,' clearly panicking about what might happen.

She then slides down the stairs, her face hitting both the wall and the floor, before lying motionless at the bottom.

The hot-headed landlord can then be seen instantly regretting what he has done as he runs down the stairs, asking somebody to call an ambulance.

Credit: Instagram

Ms Nkumbi, a student in Bern, Switzerland, said: "We knew that we were late and we heard a bell ring. We opened the door to this lady.

"She stated that this is not acceptable, you guys need to pack and leave now. And I was like, 'Yes, give us a few minutes to pack,' and I apologised profusely for us being late and we were getting ready to leave.

"And that's when she came back a few minutes later with the husband and he was banging the door."

Nkumbi spoke of how the man became 'verbally abusive' with possible hints of racism. She claims the man said: "You need to leave now, this is not Africa."

The landlord then grabbed her, before throwing her down the stairs.

Credit: Instagram

"As I'm resisting against the wall, he's trying to get me to his position and eventually I lost grip of the wall because it's a wall, there's nothing to hold on to. That's when I flew down, all the way down," she added.

The filmmaker suffered bruising and concussion from the incident.

A friend of Ms Nkumbi, Muholi Zanele, claims that the move was racially motivated.

In an Instagram post, she wrote: "Am so angry with this I couldn't even sleep. This is racism and can't be justified... violence on black bodies as you can see in this video."

In response, Airbnb said that they fully condemn the act of the landlord, with owner Brian Chesky wanting to contact the guests involved.

Credit: PA

David King, an Airbnb official, told the Daily Mail: "Appalling and unconscionable behaviour against members of our community runs counter to everything Airbnb stands for.

"We will take the strongest actions we can against such abhorrent conduct, including banning people for life from our platform and assisting law enforcement with their investigation and potential prosecution.

"Nobody should ever be treated like this and it will not be tolerated."

Featured Image Credit: Instagram

Topics: airbnb