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Thousands of Roblox players are experiencing problems with the online game as it appears to be down.
The problems started just before midnight on Thursday (28th October).
The platform allows players to make their own games, which they can then invite others to join in on.
Roblox is particularly popular with younger players. Of its 200 million users, just over half (56 per cent) are under 13-years-old.
"Looks like Roblox is currently experiencing issues! We'll update you if we receive any further information. Services impacted: Games & Account Information," said the Twitter account Roblox Status, which isn't affiliated with the platform.
Several hours later, the account tweeted an update and said staff at Roblox are "currently investigating and the cause has not been identified yet."
:warning: Looks like #Roblox is currently experiencing issues! We'll update you if we receive any further information. Services impacted: Games & Account Information.#RobloxDown ⚙️
- Roblox Status (@blox_status) October 28, 2021
Amid the outage, the site's player count reached an all-time low of 300,000 users.
At around 9:30am (BST) on Friday (29th October), an update from Roblox Status said the cause of the trouble on the site had been identified.
"Roblox have identified the cause of the outage as an internal service issue and are working on a fix. All services may still be impacted!"
Shortly after this update, Roblox Status reported that "some API's are returning, but don't get your hopes up."
Just before 11am, the account said: "Roblox engineers are still investigating the root cause and are working on a fix."
The account has also advised users not to use the product purchase service until Roblox is back up and running, to prevent any losses. And if you have bought anything on the site during the outage and don't receive it after the site is back to normal, the advice is to visit the support page on the Roblox website.
We'll keep you updated on the situation with Roblox. Hopefully, it'll be back up and running soon.
Featured Image Credit: Roblox
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