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Parents of Roblox players are having an absolute nightmare after the game went offline earlier this week, with some saying their kids are 'kicking off' about the outage.
The game and its related website have been offline for millions of players for the last couple of days, with problems starting on Thursday evening (28 October).
Roblox, which allows users to make their own games online and invite others to join, is particularly popular with younger players.
Of its 200 million users, just over half are under 13 years old, which is why parents of the kids who love it are feeling the brunt of the disruption.
One wrote on Reddit: "As a parent of an 11 year old I'm starting to wonder if this is a social experiment to see how long before kids lose their minds."
A second added: "Honestly, my son was freaking out because it wouldn't let me log on. It was like the end of the world."
Eurogamer editor Wesley Yin-Poole reported seeing numerous posts on various parents' Facebook groups complaining about Roblox being down.
"Roblox is down. I repeat Roblox is down," said one mum on the Happy Mum Happy Baby Facebook group.
"I have an all-boy household. I'll need a whiskey later."
Another said: "My six-year-old ran in waking her brother up in fury it wasn't on."
Sounds like these families have a long Sunday ahead.
Twitter account Roblox Status, which isn't affiliated with the platform, addressed the issues on 29 October, writing: "Looks like Roblox is currently experiencing issues!
"We'll update you if we receive any further information. Services impacted: Games & Account Information."
Several hours later, the account tweeted an update and said staff at Roblox are 'currently investigating and the cause has not been identified yet'.
:warning: Looks like #Roblox is currently experiencing issues! We'll update you if we receive any further information. Services impacted: Games & Account Information.#RobloxDown ⚙️
- Roblox Status (@blox_status) October 28, 2021
Later that day, Roblox's official Twitter account said: "We know you're having issues using Roblox right now.
"We're sorry and working hard to get things back to normal."
The firm's most recent tweet at the time of writing at the time of writing says: "We believe we have identified an underlying internal cause of the outage.
"We're in the process of performing the necessary engineering and maintenance work to get Roblox back up and running ASAP. Thanks for your patience."
We believe we have identified an underlying internal cause of the outage. We're in the process of performing the necessary engineering and maintenance work to get Roblox back up and running ASAP. Thanks for your patience.
- Roblox (@Roblox) October 30, 2021
Amid the outage, the site's player count is reported to have reached an all-time low of 300,000 users.
Roblox Status also advised users not to use the product purchase service until Roblox is back up and running, to prevent any losses.
And if you have bought anything on the site during the outage and don't receive it after the site is back to normal, the advice is to visit the support page on the Roblox website.
Hopefully, it'll be back up and running soon.
Words: Daisy Phillipson
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