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As much as people would absolutely love a bus driver to drop us off outside our homes, they have a predetermined route that they have to stick to.
However, there are times, exceptional ones at that, where a driver might help you out.
That's what happened when Transport Canberra driver Jeet Gill noticed a boy who looked lost.
Jeet had a look around to see if there was a parent or guardian that was trying to find him, however he saw nothing of the sort.
The little boy came up to Mr Gill's bus and told him that he got on the wrong route and didn't know where he was. Despite Jeet having finished his shift, the bus driver radioed to base and asked whether he could give the boy a free ride home.
Once it was all cleared, Jeet asked the boy to hop on and he was dropped right outside his doorstep.
Jeet said: "The parents were so glad and thankful. It was nice to see that they were happy that their kid was safe.
"I just thought 'what would happen if that was my kid?' and that's how I dealt with it. When I saw him, and looked at his eyes, I saw my son. So straight away I said 'no problem'. I just did what was my job.
"My friends are telling me 'oh you've started doing a home delivery nowadays', and I say 'yes, sometimes we have to do that'.
"I love meeting different kinds of people every day. When people say hello, it makes your day."
The boy's parents had been panicking because they went to meet him at school but he was nowhere to be found. When they waited at home, they grew increasingly worried that something had happened to their boy.
Jeet managed to arrive just as the mum and dad were just about to call police.
The dad said: "After realising the situation, the driver drove all the way to our place to drop him off...completely the other side of town.
"That bus driver went above and beyond, and I hope he gets thanked."
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