Apple To Officially Let People Fix Their Own iPhones For The First Time

Apple is to begin enabling customers to carry out their own device repairs by allowing access to genuine Apple parts and tools.

The new Self Service Repair scheme will begin next year in the US, with more countries to follow in 2022, with parts first available for the iPhone 12 and 13 ranges.

The technology giant said the new service would allow those who are comfortable with completing their own repairs the opportunity to do so, with the first stage of the programme offering repair parts for the iPhone display, battery and camera.

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The ability for additional repairs will be available later next year and the iPhone 12 and iPhone 13 repairs will be followed by Mac computers featuring M1 chips.

As part of the scheme, Apple will launch a new Self Service Repair Online Store from which customers will be able to order replacement parts and any tools required, with those who return used parts for recycling given credit towards their purchase.

The company said the new store would offer more than 200 individual parts and tools.

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Apple chief operating officer Jeff Williams said: "Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed.

"In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we're providing an option for those who wish to complete their own repairs."

Until now, only Apple Authorised Service Providers (AASPs) and Independent Repair Providers had access to the parts, tools and manuals that will be available as part of the new scheme.

Apple said the scheme is aimed at individual technicians with the knowledge and experience to repair electronics and said that visiting an Apple-certified professional would be the safest and most reliable way to get a repair for the vast majority of its customers.

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Customers join more than 5,000 Apple Authorised Service Providers (AASPs) and 2,800 Independent Repair Providers who have access to these parts, tools, and manuals.

To ensure a customer can safely perform a repair, it's important they first review the Repair Manual.

Then a customer will place an order for the Apple genuine parts and tools using the Apple Self Service Repair Online Store.

Topics: News

Rebecca Shepherd

I'm Becky - a journalist at LADbible. I graduated with a First Class BA in Journalism before going on to cover criminal court cases, medical tribunals and breaking news for the national media - which inevitably and eventually became as glum as it sounds. Can often be found rocking a bag for life - which I made a 'thing' way before Rihanna. You can contact me at [email protected]

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