An Australian influencer who held up her flight after leaving the airport to go and eat oysters has hit back at the airline.
Ruby Tuesday Matthews was set to fly from Byron Bay to Sydney at 5pm on Thursday (22 October) but a technical issue delayed the flight.
Jetstar says it asked all passengers to remain inside the airport in case the flight was able to re-board earlier than its rescheduled departure time of 7.30pm.
Advert
However, the 27-year-old influencer and her friend decided to leave and grab some food nearby.
By the time she and her pal returned, the flight was 30 minutes late for departure, and the couple were ironically cheered onto the plane by fellow passengers.
Another passenger turned up even later then Ms Matthews, though cabin crew told people to remain quiet.
In a statement, Jetstar claimed it had asked passengers 'not to leave the airport should the flight be able to get away ahead of the revised time'.
The company also said it had offered regular updates for customers throughout the day.
Advert
However, the mum-of-two has slammed the airline for not stepping in and allowing her and her friend to be 'harassed' by fellow passengers.
In a video posted to her Instagram account, she said: "It's just crazy now.
"This is so minor this s***. I actually think it's a joke and it's annoying that it has to waste so much of my time.
"Jetstar made a complete joke of themselves. They let that harassment happen.
Advert
"I'm so entitled, I do my own house work."
She went on to say that she was concerned about the effect the attention surrounding the incident would have on her children.
Adding: "I'm okay with all of this. I can handle the heat, like I really can.
Advert
"Now the kids are home with me it's okay. Even when they're at school I know there are parents at the school that think I'm a joke.
"What really like annoys me, or just actually gets into my head a bit, is if someone is going to be mean to my children, or be nasty to my kids when I'm not around, which is weird and a bit daunting."
And on Monday, when she was set to fly back to Byron Bay, Ms Matthews claimed staff at Sydney Airport wanted to go through her phone before she boarded to make sure she had not videoed any Jetstar staff.
Advert
She said: "So I just went up to the Jetstar desk to complain about what had happened [last week] and the treatment. I was just met outside by the manager and airline staff who wanted to go through my phone to make sure that I just didn't film them inside.
"Apparently you're not allowed to film Jetstar staff. Which is f***ing kind of crazy when everyone on that plane filmed Jetstar staff. Are you f***ing off your heads Jetstar?"
A Jetstar spokesperson told the Daily Mail: "We apologise to customers for the delay to the service and thank them for their patience as our team worked to get the flight away as quickly as possible.
"We kept customers informed during this time, asking them not to leave the airport should the flight be able to get away ahead of the revised time."
Featured Image Credit: Ruby Tuesday MatthewsTopics: Instagram, Influencer, airline