Online Refund Form Launched For People With Cancelled Thomas Cook Holidays
People who booked holidays with Thomas Cook that never happened can now apply online to receive a refund.
The Civil Aviation Authority (CAA) is handling the process of sorting out the refunds for many of the approximately 800,000 people who had booked trips with Thomas Cook in the coming months that have since been called off.
The CAA has said that it will take around 60 days for the refunds to be paid.
This announcement comes as the last flight bringing holidaymakers left high and dry by the failure of the holiday company is due to land in the UK.
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Those now left without CAA repatriation flights will have to sort themselves out, although anyone covered under the Air Travel Organisers License (ATOL) scheme will get their money back.
The Thomas Cook refunds page explains: "If you had an ATOL protected booking with Thomas Cook, you may be entitled to make a claim for a refund.
"This could be for a full refund for your forward booking or for costs you incurred completing your holiday if you travelled from the UK after 23 September."
The CAA developed the refund system to deal with the largest refund programme the organisation has ever undertaken.
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