Video Appears To Show Toronto Shop Worker Cleaning Baskets With Spit
Yep, even without the backdrop of the ongoing coronavirus outbreak, that's still gross.
The incident took place at a FreshCo grocery store in Toronto, and was filmed by shopper Marta Casimiro, who said that the incident left her feeling 'sick'.
She told CityNews that she started filming the man after noticing that the baskets were dirty upon entering the shop, and with the intention of showing the manager of the store that the baskets weren't being cleaned properly.
Instead, she captured the moment the bloke doing the cleaning appears to spit on the towel that he's using to clean and then go straight back to wiping the baskets down.
She said: "I couldn't believe that. I was in shock...I feel sick,"
Marta also claims that she saw the same worker wiping down the trolleys, too.
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After the July 5 incident, she attempted to speak to the manager of the store, but there was nobody present at the shop that day, so she attempted to call back the next.
She says that the manager offered her 'very bad customer service' and added: "The [manager] protects his worker. He said he didn't want to see the video. He didn't believe me and he treated us very badly,"
So, having been forced to go above that manager's head to a higher level, she eventually - after hearing nothing for a few days - was told that the cleaner had been suspended.
She continued: "We cannot allow such things to be overlooked. I'm furious and very disappointed," she says. "We are living in a pandemic...how do you think we feel? This is terrorism for me."
Sobeys, the company that owns FreshCo, told CityNews that the employee works for a third party company providing cleaning staff, and confirmed that he is no longer working at the store.
Jacquelin Weatherbee, the Vice President of Communications and Corporate Affairs, said that the behaviour shown in the video is 'absolutely reprehensible' and added: "[It is] completely against the standards we work so hard to achieve in our stores each day,
"The health and safety of our customers and teammates is our top priority - that has never been more true than right now, through the COVID-19 pandemic."
She also stated that a full internal investigation has been launched, and that the matter is being taken very seriously.
Featured Image Credit: CityNews
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