CBS13 reports that the unnamed woman was at a Verizon store in Roseville, a city in Sacramento, California.
In a 911 call, a dispatch operator can be heard telling an officer there are three people at the store 'not wearing a mask' and 'refusing to leave'.
The operator says: "They've asked several times and she refuses."
About three minutes later the operator tells the officer: "They're calling back and advising that that female is pulling down her pants and is now urinating inside the business."
Around three minutes later, the operator continues to tell the officer: "They're calling back and advising that that female is pulling down her pants and is now urinating inside the business."
Police eventually arrived at the scene, with spokesperson Rob Baquera telling CBS13 that officers arrested the woman - having found several stolen items from a nearby Dick's Sporting Goods store in her vehicle.
Upon hearing about what happened, members of the public said the incident sounded 'terrible' and 'ridiculous' when interviewed by CBS13.
One woman, who was wearing a mask, said: "Absolutely not. That's totally inappropriate. We're not animals."
She added: "I'm very disappointed that we as a society choose to have this unity and let the virus divide us."
Verizon spokesperson Heidi Flato said the company requires all customers to wear face masks in their stores, telling CBS13 that the incident wasn't just about the company's mask policy, but wouldn't comment further about what happened.
If you're somehow still not convinced about the importance of wearing a face mask in public, TV scientist Bill Nye has created a TikTok video that perfectly explains the effectiveness of such coverings.
The 64-year-old presenter, who's popularly known as Bill Nye the Science Guy, tested out several different types of face covering, ranging from a chunky knit scarf through to a double-layer homemade mask.
Having lit a candle and placed it in front of him, he went through each material and attempted to blow the flame out, in turn creating a strong visual explanation about how our breath - and germs - can travel.
Nye, who has 6.4 million followers on TikTok, said: "Face masks... prevent particles from my respiratory system from getting into the air and getting into your respiratory system."
Perhaps unsurprisingly, Nye's scarf proved to be fairly ineffective as a covering, as he blew the candle out with ease.
A double-layered face mask, however, proved much more productive, as the flame remained despite Nye's best efforts to distinguish it with a few big puffs.
Featured Image Credit: CBS