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​Apple Pays ‘Millions' In Compensation To Student After Repair Staff Shared Explicit Photos From iPhone

​Apple Pays ‘Millions' In Compensation To Student After Repair Staff Shared Explicit Photos From iPhone

Legal documents state that when a student sent her phone to get fixed, two technicians shared private photos and videos to her Facebook page

Jess Hardiman

Jess Hardiman

Apple has reportedly agreed to pay millions of dollars in compensation to a 21-year-old student after iPhone technicians shared private explicit photos and videos from her device when she sent it for repair, according to The Telegraph.

The outlet reports legal documents state how the female student in Oregon had taken her phone to get fixed at a California repair centre operated by Pegatron, an Apple contractor, back in 2016.

While being repaired, two employees uploaded '10 photos' and a 'sex video' to her Facebook page, making it look as if she had shared them herself.

The content was later removed after the woman's friends notified her.


The lawsuit says: "While it was being fixed, the two technicians posted '10 photos of her in various stages of undress and a sex video' from her Facebook account, in a way that suggested she had uploaded them herself.

"The images were only removed after friends informed her that they had been posted."

While it is not known the exact figure Apple has ended up paying in compensation, The Telegraph reports the tech giant has coughed up 'millions of dollars'.

Legal filings also show her lawyers were asking for $5 million (£3.5m) for 'severe emotional distress'.

The documents also show that Apple's name was kept confidential throughout the lawsuit, and was only referred to as a 'customer' - although the 'customer' was identified as Apple in an unrelated lawsuit.


Apple reportedly insisted on a private settlement, saying the matter going public could 'irreparably harm' the company, and potentially lead to 'substantial business harm'.

As part of the settlement, a confidentiality clause was signed - preventing the woman from talking about the case or revealing the amount she received from Apple.

Apple has since said it took 'immediate action' after learning of the 'egregious violation' of its policies.

In a statement to The Telegraph, an Apple spokesperson said: "We take the privacy and security of our customers' data extremely seriously and have a number of protocols in place to ensure data is protected throughout the repair process.

"When we learned of this egregious violation of our policies at one of our vendors in 2016, we took immediate action and have since continued to strengthen our vendor protocols."

LADbible has contacted Apple and Pegatron for comment.

Featured Image Credit: PA

Topics: phone, News, Technology, Apple