Advert

Latest

Lufthansa Allowing Passengers To Buy An Entire Aeroplane Row To Sleep Across
published at12 minutes ago
Advert
Advert

Most Popular

Advert
News

Asda Driver Refuses To Help Pregnant Woman Carry Her Shopping Upstairs

Asda Driver Refuses To Help Pregnant Woman Carry Her Shopping Upstairs

A pregnant mum has claimed that an Asda delivery driver made her carry £200 worth of shopping up two sets of stairs and refused to help her.

She also claims that the supermarket sent her - a pregnant woman - a bottle of champagne by way of apology.

Twenty-year-old Amy Natasha Botten, from West London, ordered her shopping online from Asda but was so mortified by the behaviour of the delivery driver and his unwillingness to help her out that she started filming the guy.

Credit: SWNS
Credit: SWNS
Advert

She can be heard straining and clearly out of breath whilst her young son cries in the background. All the while the driver was emptying her shopping onto the floor at the bottom of the stairs claiming that it wasn't in bags because he had 'run out'.

She asked him: "Can you not help me with this last little bit because my little boy is up there crying his eyes out?"

The driver simply responded: "I'd rather not."

She hit back: "You'd rather not? But this is your job."

Advert
Credit: SWNS
Credit: SWNS

That seems like a fair enough observation, to be quite honest.

Amy then posted the video on Facebook and added: "This shouldn't be happening to anyone - bad health, lonely and elderly, disabled, pregnant!! It should NOT BE HAPPENING. It's called HOME delivery.

"I just had to carry a £200 monthly shop up two flights of stairs alone, pregnant with pelvic problems. No choice but to leave my son on his own crying."

More Like ThisMore Like This

1 of 6
News

Teen Says Stranger Found Her Missing Pup And Refuses To Give It Back

Advert

After she reported the incident to them, Asda made matters worse by sending a bottle of alcohol by way of an apology.

Credit: SWNS
Credit: SWNS
News

Asda Introduces 1,000 Covid-19 Marshals To Help Ensure Guidelines Are Adhered To

published at2 months ago

In her Facebook post, she continued: "Feltham Asda gave me a bottle of champagne and some flowers and couldn't apologise enough for the driver not doing his job.

"No, I won't be drinking it and no, I didn't record this for compensation.

Advert

"This will be taken further because it needs to stop happening. Asda needs to take responsibility for its drivers and their customer service."

When LADbible contacted Asda for a statement, a spokesperson said: "We always try to offer our customers great service but clearly we got it wrong on this occasion and we are truly sorry.

"This goes against our home shopping policies and we have offered our full apology to Ms Botten and are in contact with her to try and make amends."

Advert
Credit: SWNS
Credit: SWNS

Despite that, the video has made a lot of people online angry, with a number of them calling for the delivery driver to lose his job.

Asda also pointed out that the whole cost of Amy's shop was refunded as a means of further apology.

Featured Image Credit: PA

Topics: online, UK News, Shopping, supermarket, Delivery, Asda, London

Chosen for YouChosen for You

Boris Johnson Says People Who Test Negative For Covid-19 Could Be Released From Tier 3 Restrictions
published at2 days ago

Most Read StoriesMost Read

News

Dog With Rock Tied Around Her Neck Saved By Heroic Passer-by

published at3 hours ago

Tom Wood

Tom Wood is a freelance journalist and LADbible contributor. He graduated from University of London with a BA in Philosophy before studying for a Masters in Journalism at the University of Salford. He has previously written for the M.E.N Group as well as working for several top professional sports clubs. Contact him on editorial@ladbiblegroup.com