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EasyJet Waives Flight Change Fee Amid Coronavirus Outbreak

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EasyJet Waives Flight Change Fee Amid Coronavirus Outbreak

EasyJet has announced that it is scrapping its fee to change flights during the coronavirus outbreak.

The budget airline sent an email out to customers to let them know about the flexible new rules, which will see the company waive the fees it usually charges, meaning customers will only have to pay for any difference in fare.

EasyJet said in a statement: "We understand there is uncertainty around travel at this time, so if you currently have a booking with us but would prefer not to fly then from tomorrow (13.03.2020), you can now change your flight online and we will waive the flight change fee.

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Credit: PA
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"This applies to all existing and new bookings until further notice. Should there be a difference in fare you'll need to pay this - however by waiving the change fee, we want to ensure you have more flexibility to amend your travel plans."

The email went on to say that if customers change their flights over the phone they will be charged a £5 admin fee, so it's best to do it online, if you need to. The company also told customers it will be much quicker online as it is currently experiencing a surge in calls.

The airline usually charges passengers £25 to change flights online or £30 over the phone.

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Credit: PA
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EasyJet said It will continue to operate a flight schedule during the 'unprecedented situation' caused by Covid-19 as long as travel restrictions allow.

The statement added: "Where we've been required to cancel flights, customers will be able to transfer to an alternative flight free of charge or receive a refund. And where all flights have had to be cancelled due to local authority guidance - in Italy, for example - we are operating rescue flights to ensure passengers can return home."

If you want to change your flights with EasyJet, you can head to the Manage Booking section on easyjet.com.

It's okay to not panic. LADbible and UNILAD's aim with our campaign, Cutting Through, is to provide our community with facts and stories from the people who are either qualified to comment or have experienced first-hand the situation we're facing. For more information from the World Health Organisation on Coronavirus, click here.

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Topics: uk news, coronavirus

Claire Reid
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