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First Look Inside Primark Ahead Of Reopening With Coronavirus Safety Guidelines

First Look Inside Primark Ahead Of Reopening With Coronavirus Safety Guidelines

The budget high street chain is reopening after more than two months of lockdown

Dominic Smithers

Dominic Smithers

Monday marks a huge day for many Brits: the reopening of non-essential shops. The biggest of the lot, surely, has to be Primark, the Goliath of budget high street shopping.

As part of the government's continued plans to ease lockdown, the clothing brand has announced that it will be reopening all 153 of its UK stores.

However, in order to stay in line with health and social distancing guidelines, it means some changes have had to be made, with the chain introducing tills protected with perspex screens, the closing of fitting rooms, and 'contactless returns' for customers.

Customers and staff will also be able to keep their hands clean, with hand sanitiser stations available at store entrances, on the shop floor and in staff areas.

Every second till will also be closed, to allow for appropriate space between customers and employees.


The measures being implemented by Primark include:

  • Clear signage and floor decals, as well as dedicated employees who are responsible for managing queues at tills and entrances to stores
  • Additional security staff to help customers follow social distancing measures while queuing to enter stores
  • Redesigned store layouts and reconfigured queuing systems to allow for more space between people, to allow for social distancing. Dedicated employees are on hand to manage the correct flow of the queue.
  • Fitting rooms, customer toilets, cafes and beauty concessions are temporarily closed in stores which have them. This policy may be reviewed in future, in line with government guidance
  • Entry and exit points are clearly marked.
  • Frequent tannoy announcements are made in store reminding customers to adhere to social distancing measures

Discussing the changes that have had to be made in order for the store to reopen its doors, Primark CEO, Paul Marchant, said the changes were being made to keep customers safe.


In a statement, he said: "We have really missed our customers and we are delighted to be back on 15 June and able to provide them with the quality, affordable products they love from Primark.

"While it might take a little longer to get into store, once inside, customers will find all their favourite Primark products and plenty of choice as usual. We have worked hard to make sure that clear signage and extra help will be there to guide them through the changes we have made to allow for social distancing.

"We are also asking customers to respect the measures we have put in place to help ensure shopping at Primark is an enjoyable, safe experience for everyone."

Featured Image Credit: Primark

Topics: UK News, Shopping, Coronavirus