Courier Company DHL Apologies For Clucking Up KFC Deliveries
When you're awarded the coveted contract of delivering the chicken for KFC around the UK, you know you've got your work cut out for you. But DHL seemed pretty bloody pleased with itself when that very thing happened towards the end of last year.
The courier company promised it would 're-write the rule book and set a new benchmark for delivering fresh products' in a press statement in November.
And then the KFC fiasco began.
People around Britain were screaming 'What the cluck!' when they arrived at their local KFC store to find, lo and behold, that the restaurant had closed early. But it wasn't because of a staffing shortage but a lack of chicken.
Imagine that, a place that has fried chicken as two thirds of its brand name, running out of goddamn chicken.
If you typed those famous three letters into social media, it showed people were very, very pissed off.
People were claiming it was the end of the world because they couldn't get their hands on some finger-licking-good chicken. To be fair, some said they had walked for up to 30 minutes in the rain, only to have to march back home empty handed.
DHL's press release looks a little embarrassing now when it claimed to want to set 'a new industry benchmark by delivering outstanding service to all KFC's restaurants and its consumers'.
KFC has since released a statement on Twitter, which said: "The chicken crossed the road, just not to our restaurants...
"We've brought a new delivery partner on board, but they've had a couple of teething problems - getting fresh chicken out to 900 restaurants across the country is pretty complex! We won't compromise on quality, so no deliveries has meant some of our restaurants are closed, and others are operating a limited menu, or shortened hours.
"Shout out to our restaurant teams who are working flat out to get us back up and running again."
The Colonel is working on it. pic.twitter.com/VvvnDLvlyq
- KFC UK & Ireland (@KFC_UKI) February 17, 2018
The courier company has also issued a statement, saying: "Due to administrative issues a number of deliveries have been incomplete or delayed.
"We are doing our utmost to rectify the situation as soon as possible and apologise for any inconvenience this may have caused."
Hopefully those teething issues are well and truly ironed out, because you can guarantee that some people will be wanting to start their week with a wrap, burger, popcorn chicken or whatever and no one likes to come away disappointed.
Featured Image Credit: PA