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Hairdresser To Close After Outrage Over £5 Charge For 'Additional Needs' Kids

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Hairdresser To Close After Outrage Over £5 Charge For 'Additional Needs' Kids

A hair salon for kids has closed down after advertising an extra £5 charge for children with 'additional needs'.

Krazy Kids salon in Puxton Park near Weston-Super-Mare advertised children's haircuts online, but their booking page read: " If your child has special needs or additional needs please book extra time so that we can give our full attention to your child."

Then, on the online price list, it appeared to show that there would be an extra £5 charged for kids with 'additional needs'.

Jess Walker, a woman from North Somerset whose son has autism, said that she was 'angry and upset' by the hairdresser's decision to charge extra.

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Puxton Park. Credit: Google
Puxton Park. Credit: Google

She told BBC News: "I rang last week and enquired about an appointment.

"The woman explained they charge £14 but there could be an additional charge of £5 if it took longer because of my son's condition.

"It makes me so angry and upset that my son is growing up in a world where his special needs are still seen as a hindrance and something to be exploited."

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Disability UK spokesperson Fazilet Hadi, added: "The Equality Act is explicit - reasonable adjustments must be made by businesses for disabled people.

"This would also apply to extra time being needed as an adaptation for a disabled person."

The pricing list. Credit: Facebook
The pricing list. Credit: Facebook

Krazy Kuts was opened by PJ Hairdressers on December 7, but will now be looking for an alternative location after the outrage.

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Director Lizzy Tucker told MailOnline that the whole saga was a 'misunderstanding' and that she was 'horrified' by the reaction.

She said: "We have been horrified by the reaction this weekend.

"It has never been our intention or policy to charge those that require special assistance.

"Through the online booking on our website extra time can be requested if required, however this is not chargeable for those with special needs.

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"A misunderstanding as a result of a poorly-worded flyer has snowballed into a social media storm that has led to discussions and my decision to remove my business from Puxton Park."

Puxton Park, an attraction in Somerset, has insisted that even though the salon was in their grounds, it had nothing to do with the pricings.

The website booking page. Credit: Facebook
The website booking page. Credit: Facebook

A Facebook statement said: "We kindly ask that if you have any comments, questions or concerns about PJ's Krazy Kids Hairdressing that you please direct them to PJ's Hairdressing Group and not Puxton Park.

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"Puxton Park did not have any input on the pricing structure or marketing material released by this company.

"The hair salon is an independent business and is not affiliated with Puxton Park.

"However, as this business is on our premises, we do apologise for any upset caused and have brought it to the immediate attention of the business owner to be rectified."

Featured Image Credit: Facebook

Topics: UK News

Tom Wood
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