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A man has lodged a complaint with Poundland, claiming one of its razors has left him permanently scarred.
Alex Hollins, from Newcastle-under-Lyme, Staffordshire, said he was bleeding for half an hour after the quid razor took a chunk out of his head.
The 37-year-old said he fears the same thing could happen to someone else.
He told StokeOnTrentLive: "I shave my head almost every day. On this occasion, I put shaving foam on as usual but it cut a chunk of skin off my head. It's never happened before. You normally get little cuts but nothing this bad.
"It was bleeding for half an hour. I won't ever use that product again.
"I've still got a scar, although it's not as bad as it was. I contacted Poundland directly and spoke to them. I rang them by phone first and then they sent me emails to send the razors and the pictures of my bleeding.
"I'm scared this could happen to somebody else. There might be another person who's had this problem."
Poundland said it has investigated the complaint, adding that the razor is not supposed to be used on the bonce.
A spokesperson said: "The razors, like many others that are sold, are designed to be used on your face, not your head.
"The skin around a head is closer to the bone than the skin on your cheeks.
"When sculpting around these delicate areas it does require a lot more concentration and less pressure on the razor handle and cartridge, which is why it's not recommended."
Many customers complained about Poundland over the festive period due to a 'humiliating' Santa voice which was deployed on the self-service tills.
Some shoppers who'd used the wrong bank card or entered the wrong PIN were a bit bent out of shape when a jolly voice announced that their card had been rejected, before breaking out into song.
The voice said: "Card not accepted, is it on the naughty list? Because I'm checking it twice, I'm going to find out who's naughty or nice."
One customer vented on Twitter: "Your tills are incredibly embarrassing!!
"Shouting out my card was declined over and over. How discreet for your customers. Not.
"All because I needed to transfer my money to the correct account, the whole shop thought I couldn't purchase. Not happy one bit. Merry Xmas."
But Poundland stood by St Nicholas, basically telling people to get a sense of humour.
A spokesperson said: "Santa took time out of his very busy schedule to do this. How can anyone be a Grinch about Santa?
"Our seasonal checkout voices from Elvis to Yoda are part of what makes Poundland, Poundland.
"We haven't lost our sense of humour despite this being an unusual year."
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