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Shopper Left 'Shaking And Crying' Due To 'Ferocious' Speed Of Aldi Checkout

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Shopper Left 'Shaking And Crying' Due To 'Ferocious' Speed Of Aldi Checkout

A stressed out shopper says she was left in tears by an Aldi cashier's fast scanning.

Nicola Fuller, from Teesside, was shopping with her three young children, but was left 'crying and shaking' due to the 'aggressive approach' of the checkout worker, Teesside Live reports.

The 35-year-old said she was loading her shopping 'as quickly as possible' but it was no match for 'ferocious' speed of the conveyor belt and before she knew it 'huge towers' of shopping were perching on the packing area, while some started to topple down to the floor.

Credit: PA
Credit: PA
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The woman said: "He could see my struggle and when a tin finally fell, I began crying and shaking.

"I knelt to the floor to pick up the food while simultaneously trying to watch my children who are aged two, three and seven.

"I asked the cashier to please stop scanning through more food and that it felt like he was throwing the items at me."

Nicola said she received a 'blunt and aggressive' response to her request.

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She claimed the man told her she was a 'liar' and 'obviously wasn't packing quickly enough'.

Seeing the tense situation, another Aldi worker stepped in to try and calm things down.

Nicola says eventually the cashier 'walked off'.

She said: "The other worker was very lovely and understanding. But the incident has personally knocked my confidence.

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"Shopping with three children can be challenging enough without suffering panic and anxiety at the checkout and leaving the store in tears.

"I was shocked how someone in customer care could disregard my struggle with no empathy or care whatsoever. It's totally unacceptable."

Credit: PA
Credit: PA

Nicola added: "I've never liked the check outs. It's always a rush, and the area is so small.

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"I've never had an experience as horrid as this one though."

Nicola says she reported her experiences to the Aldi customer care team, who have said they will raise the issue with the area manager.

In a statement, a spokesperson for Aldi told LADbible: "Our colleagues are trained to work at a pace suitable for each individual customer.

"We have spoken to Ms Fuller to apologise for her experience at the Guisborough store and hope to see her again in the future."

Featured Image Credit: PA

Topics: Aldi, UK News

Claire Reid
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