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Student Arrives At £170 A Week Room To Find It's Being Used As Storage Cupboard

Student Arrives At £170 A Week Room To Find It's Being Used As Storage Cupboard

The teen was forced to sleep on a mattress in the kitchen

Claire Reid

Claire Reid

A student was left in tears after arriving at her new student accommodation only to find her room was being used as a storage cupboard

Georgia Sayward, 19, is stumping up £170 ($235) a week for the room in her student digs, but was left horrified when she arrived to find it crammed full of flat pack furniture.

Georgia, who is in her second year at Anglia Ruskin studying criminal investigation, said she had to spend her first night back at university on a mattress in the kitchen.

BPM Media

She told Cambridgeshire Live: "I spent all day crying because they were telling me I could either go and live in a house by myself or stay down here until they get my room sorted - but we don't know when that will be.

"I don't feel very safe, because anyone could walk in through the front door."

Her mum Frances said: "We were ever so disappointed and actually really quite upset at how upset she was.

"We'd packed everything up, driven down there, expecting to be able to unload it and get her room nice and pretty and leave her settled in and safe and secure... and actually it wasn't quite like that."

Frances says she and her daughter were not informed about the state of the room prior to arriving and had paid a deposit to UK Student Houses.

Talking about the state of the room, Frances said: "It's ridiculous, it's wardrobes, and beds, and sofas, and bedside tables, apparently it's all the furniture that should have been put into the student rooms, and it's what's left that hasn't been done yet.

"So we're not even sure if she has got a bed underneath all that because you can't see it."

She added: "She's got no sort of security, she hasn't got anywhere to lock her stuff away, other than in her friend's room, so she's feeling a little bit vulnerable, and not very happy about it."

The company has since said it made a mistake and a maintenance worker reassured Georgia he will come to sort out the room before the weekend.

BPM Media

A spokesperson for UK Student Houses, said: "Due to an error with our supplier, we were extremely sorry that the welcome received by this student was below the standard we would usually deliver.

"Once the situation became clear, our team worked around the clock to rectify the issue.

"The matter has now been resolved and we very much look forward to offering the very best experience to all students as they commence their studies in the city."

Featured Image Credit: BPM Media

Topics: Students, UK News, Housing, University