Yodel has launched an investigation after a courier was caught crashing into a new car, before driving away without leaving contact details. Watch CCTV footage of the crash here:
The courier was delivering a parcel to Marlyn Truckle in Tytherington, Gloucestershire, UK, yesterday (Wednesday 9 December) when he reversed into the Nissan Qashqai, which belongs to Marlyn's daughter.
CCTV footage shows the courier smashing into the car, sending it rolling backwards.
The courier can then be seen reversing past the car following the collision, before using a driveway to turn around and drive away from the scene, without leaving any contact details.
After apparently getting no response from Yodel, Marlyn decided to share the clip on social media.
Posting the footage on Twitter and Facebook, she said: "A Yodel delivery driver has reversed, at speed, into our daughter's brand new car and written it off!
"Didn't stop, we have him on CCTV. Yodel wont give us a registration number."
Marlyn, 67, said the car is less than a year old and is worth £29,000 ($38,597).
Speaking today, she said: "We were distraught, especially my daughter as it's a new car, her pride and joy.
"She is extremely angry, as am I. Especially as the driver lied to Yodel saying he knocked several doors. He didn't as the video shows.
"She can't get a courtesy car without driver's insurance, which apparently, due to the database, he hasn't got."
Yodel said it is looking into the matter as a 'priority'.
Mike Hancox, CEO at Yodel, said: "We're disappointed to hear about this incident and thank Mrs Truckle for bringing it to our attention.
"The driver's behaviour clearly does not reflect the values that we stand for.
"We're investigating this incident and liaising with relevant authorities to resolve the matter as a priority."
Last month, CCTV footage captured an absolutely disastrous park-job by a Porsche Taycan driver.
In the video, the car can be seen making its way up a drive on a fairly steep incline.
The very expensive car then suddenly shoots forwards and crashes into the back of the car in front, before flying off the drive all together - landing on top of a vehicle parked on the curb below.
The alleged driver of the car took to Twitter to share his misery with the world, claiming it happened after he accidentally engaged the 'launch control' feature which, as the name suggests, is not meant for parking.
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