A couple have been left fuming after Argos promised to deliver a replacement fridge to them, but actually delivered one so small that it can't even fit a pint of milk inside it.
Lauren Brown, 23, and her 25-year-old partner Lee Stubbs ordered a £170 ($207) fridge freezer from Argos to arrive at their home in Rossendale, Lancashire, on Saturday (31 August).
However, the delivery was delayed three times in succession and Ms Brown was told the retailer would be sending a replacement fridge for them to use for a week until their delivery could be completed.
When it arrived, it was puny. It couldn't even hold a small carton of milk.
Oh, and when they complained about it, Argos staff told them to empty the liquid into smaller containers so it would fit.
To make matters even more farcical, the miniature fridge only had a plug for a car, which was useless as neither Lauren or Lee drive.
So, to recap - it can't fit a full pint of milk in it, and even if it could they couldn't keep it cold because it needs to be plugged into a car.
Ms Brown also claims that the store told her to just order in takeaways during their fridge-less week.
She said: "It's laughable now. It's becoming a bit of a joke. It's been a nightmare and my partner was absolutely fuming.
"They said they wouldn't be able to get it delivered until next Saturday and sent me a mini fridge.
"When it arrived, I opened it and said 'well this is a bit small, it won't fit anything in'. We also noticed that you plug it into a car. What was I supposed to do with that?"
"I don't even have a car and who would plug it into there anyway? I phoned them up again to say 'I can't use this - it doesn't have a plug'.
"That night, they then sent me an adaptor so I could plug it into the wall. As you can see, it doesn't even fit a pint of milk in.
"I contacted customer services via Facebook and they told me to get some smaller containers or glasses to put the milk in and fit it in the fridge.
"I don't have any containers small enough. Luckily we have a good sense of humour."
Lucky indeed.
She continued: "It's really inconvenient. Maybe I'll have to have tins of beans all week?
"They've guaranteed again that my delivery will come on Saturday. We'll have to wait and see now.
"We've had to eat takeaways all week and Argos have said to send in all the receipts for them to head office to look at.
"They actually suggested I eat takeaways all week which is so unhealthy.
"At the moment they've offered me a £40 ($48) Argos card - like I want to order something from them again."
A spokesperson from Argos said: "We've contacted Lee and Lauren to apologise for their experience. We are arranging to deliver an upgraded model as a gesture of goodwill as soon as possible."
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