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Salesman Suing Washing Machine Maker After It 'Ruined' £4,000 Worth Of Clothes

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Salesman Suing Washing Machine Maker After It 'Ruined' £4,000 Worth Of Clothes

A businessman is suing a washing machine manufacturer after he claims it ripped up his 'top quality' designer clobber worth nearly £4,000 ($5,600).

Erol Aydin says his top of the range Miele W5000 machine, which he paid £1,950 ($2,700) for, has been tearing holes in his clothes, including Italian designer gear and over £1,000 ($1,400) worth of Levi's jeans for nearly a decade.

The offending washing machine. Credit: Champion News
The offending washing machine. Credit: Champion News

Mr Aydin, 62, bought the machine in 2011 while doing a £6,000 ($8,500) makeover on the kitchen of his house in east London.

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He says in court documents that less than a year after he bought it, the machine started 'gradually tearing, ruining, ripping and damaging' all of his garms.

He says the machine is covered by a ten-year guarantee, but that Miele failed to repair it or pay for his chewed up clothes.

And he now wants thousands in compensation from the German electrical company to cover the cost of the machine and almost £4,000 worth of his clothes he claims it has ruined.

Credit: Champion News
Credit: Champion News
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In a witness statement put before Judge Ian Greenidge at Central London County Court, Mr Aydin said: "The problem is that this top quality washing machine is gradually pulling the thread and ripping all my clothes, like my jeans, dressing gown, towels, shirts, socks and all my clothes.

"Since 2012 approximately, less than a year after I purchased the top quality Miele washing machine, it has been gradually tearing, ruining, ripping and damaging all my clothes."

He goes on the claim the machine has chewed up five pairs of £210 Levi jeans, two shirts by Italian designer brand Dunhill worth £285 and £425, a £225 Aramis bathrobe and £240 worth of Egyptian cotton towels.

He says the damage runs to £3,800 altogether.

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Credit: Champion News
Credit: Champion News

In their defence to the action, Miele said it has tried to fix Mr Aydin's machine twice and is not obliged to repair an appliance under the terms of the warranty if it is deemed 'beyond economic repair'.

It has offered Mr Aydin a £500 discount on a new top-of-the-range Miele machine, an offer it says is 'fair'.

It also claims his machine has been installed incorrectly and says the warranty does not cover installation.

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Mr Aydin. Credit: Champion News
Mr Aydin. Credit: Champion News

Mr Aydin said outside court that Miele had gone on to give him a replacement machine, but he is refusing to take it out of the packaging and pressing on with suing them because the replacement machine does not come with a fresh ten-year warranty.

The case hit court for a brief pre-trial hearing last week and will return at a later date.

Featured Image Credit: Champion News

Topics: News, Technology, court

Rebecca Shepherd
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