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In scenes reminiscent of Charlie Brooker's Black Mirror, commuters stood by and filmed a woman on train tracks, rather than helping her.
Luckily, Sam Nicholson, 26, was at Belevedere station for his commute and when he saw what was happening, he intervened.
A train was approaching, and with no thought for his own well-being he jumped down onto the tracks and dragged the woman to safety.
As reported by the Metro, the dad-of-one said: "I was screaming at other commuters but no one helped. Some people were even filming the woman on their phones. I was so angry with the lack of help.
"I saw the [train] lights approaching the woman and just thought 'I am going to see something horrific'.
"I needed to do something and I'm pleased that I did. A fast train was going to pass Belvedere station so I just dragged her up onto the platform. We were both lucky."
Tragically, the woman attempted to jump back onto the tracks into the path of the incoming train. Sam continued:
"I was trying to calm her down for about 10 minutes - and kept pushing her back down to the floor. She was trying to run back but she had a broken foot so she wasn't very quick."
Sam finally managed to get hold of station staff by pressing the emergency button, and British Transport Police arrived after 15 minutes. The woman had a family herself.
"The woman told me that she had three kids, so they would've been without a mum, which would be terrible."
Such a tragic story. Sam - you are a hero.
Remember, lads - there is help out there.
You can get in touch with The CALMzone which offers amazing support to anyone struggling.
The helpline and web chat services are open 5pm to midnight, every day of the year.
NATIONWIDE: 0800 58 58 58
LONDON: 0808 802 58
You can contact Samaritans on a free phone phone number - 116 123. Alternatively, you can email [email protected]
Words by Mel Ramsay
Featured image credit: SWNS
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