Look after those who look after us: The impact of abuse on our healthcare workers

Let’s be real for a second — healthcare workers are the backbone of our society, yet they’re facing more abuse than ever. And there’s no excuse for it.

If you think that being rude or aggressive is okay because you’re stressed, you need to think again.

Reports show that abusive and violent behaviour against healthcare staff has skyrocketed by a staggering 43% in just the last year. That’s a massive jump, and it’s about time we all took notice.

When a healthcare worker is abused — on top of committing a heinous act, you’re taking away their ability to do their job, which affects patients waiting for care, families stressed about their loved ones, and even the entire healthcare system.

Less care means longer wait times, and no one wants that, especially when you or someone you love is in need.

So why would the thought of treating someone that’s looking after everyone even cross your mind?

We get it — hospitals can be frustrating. You might be anxious about your health or that of a loved one, and tempers can flare. But here’s the thing — taking it out on healthcare workers is not the answer.

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Anger and aggression only ever makes things worse — in any context — but especially in one when your target’s sole purpose is to help you.

Plus, If you lash out verbally or physically, you could face some serious consequences — including being charged with assault.

If you’re feeling frustrated, find other, calmer ways to communicate those frustrations. When was the last time you told a healthcare worker how much you appreciate their hard work?

Kindness goes a long way, and a simple “thank you” can make a massive difference.

Healthcare workers shouldn’t feel anxious about coming to work because they’re afraid of the abuse they’ll face.

Yet, for many South Australian healthcare professionals, this is a daily reality, leaving them in tears in their cars before heading home or feeling sick with anxiety before their shifts.

The very people who dedicate their lives to caring for others are subjected to a shocking level of abuse — screamed at, spat on, punched, degraded, threatened, stalked and assaulted.

It’s an unimaginable, heartbreaking truth that needs to change. These folks are working long hours under intense pressure, and they deserve to feel valued, not threatened.

Remember, abuse shouldn’t be part of the job. So next time you’re feeling frustrated, think first. Compassion is what we need now more than ever.