Heartbroken fresher claims student accommodation 'threw away' everything she owned while she was on holiday
| Last updated
A heartbroken fresher claims her student accommodation 'threw away' everything she owned while she was on holiday.
The student got the shock of her life after returning from holiday only to find her room totally 'gutted' with none of her belongings anywhere to be found.
The 20-year-old was reduced to tears on Tuesday (13 June) when she realised her room at Ardcairn House in Dublin had been completely emptied while she was away.
She claims staff at Yugo, who own the property and multiple others across UK and the world, told her it couldn't find her things and insisted staff searched the two skips outside the student halls, but didn't find anything of hers.
The student said she paid to stay at the accommodation until Friday (16 June) - a whole three days after she returned from a 12-day trip visiting family in Wexford, Republic of Ireland.
Given that she now has no form of valid ID, Laoise is unable to return home to England and has been left with only two tops and two shirts from an overnight bag she took on her trip.
"I'm stuck in Ireland."
And it's not just the monetary loss that's affecting Laoise.
She's also revealed her anxiety about her identity being stolen as well as the heartbreak she's currently enduring given that sentimental items such as jewellery and a Burberry coat from her grandma will probably never be seen again.
"I don't think I've fully processed that I'll never get anything back," Laoise said.
She continued: "Every single thing I own and have worked for was in that room.
"When I came back I'd forgotten my fob so one of the staff took me into my room and I just started sobbing. It was totally cleared out. It had been cleaned and everything."
The student went on: "I'm heartbroken. It sounds shallow because it's just material things but I'm just left with nothing. It's my identity."
Laoise also disclosed that she felt 'violated' by the situation, adding: "There was personal stuff in there and they clearly went through it all to throw it out."
She has since said she's been so 'traumatised' by the situation that she wants to leave Dublin altogether, saying: "I'll most likely drop out and go back to Manchester to go to a uni in the UK."
The student believes some residents' housing contracts ended last month (2 June), so her room could have been mistaken for one that was vacant and needed to be cleaned.
However, with that said, she's still utterly baffled as to why she wasn't contacted and has since stated it's 'negligent' that anyone could think so many expensive and personal belongings would ever be left behind.
Laoise said: "How did the amount of stuff I had in the room not raise a red flag?
"It's super hard to believe that they'd go into that room and think it's vacant. It was clearly occupied."
Yugo has since said it has investigated the incident, but declined to state what the outcome was or whether it removed the items. However, they said they are in contact with Laoise to 'support her'.
A spokesperson for Yugo said: "Following an investigation into the incident at Ardcairn House, we are now liaising with the resident on next steps and how we can best support her."
Meanwhile, police confirmed they aren't treating the matter as criminal.
Laoise reported the incident to the Irish police, The Garda Síochána, who say it's currently a civil matter and not a criminal one.
A police spokesperson said: "Garda received a report on a matter which occurred in the Grangegorman area of Dublin on 13th June 2023.
"The Garda Síochána has no involvement in what appears to be a civil matter, at this time."
LADbible has contacted Yugo for further comment on the matter.