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Service charge on UK restaurant’s £51 bill is causing huge debate

Home> News> UK News

Published 19:01 18 Sep 2023 GMT+1

Service charge on UK restaurant’s £51 bill is causing huge debate

Diners often end up choosing between paying the charge or going through the arguably awkward deal of getting it taken off

Jess Battison

Jess Battison

There’s hardly much surprise expected when dinner at a London restaurant comes in on the pricier side.

But usually that’s because of the prices of the food or the splashing out on one too many bottles of wine - not necessarily because of a little added extra cost.

However, the service charge on a UK restaurant bill has caused a huge debate on Reddit.

Typically, in London this additional charge is around 12.5 percent of the cost of the meal and is for, well, the service. It’s technically different from a tip which you can choose yourself and if in cash, can specifically hand to a certain server.

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Service charges are not always a necessary, mandatory cost - you just have to do the awkward asking of the staff to take off the charge when the bill comes.

The bill included a discretionary service charge.
Reddit/curepure

Discretionary service charges have become more usual in recent years but only about a decade ago would we rarely see them printed out and included in the final bill.

And one user on Reddit shared their bill from London restaurant L’Escargot including a 15 percent ‘discretionary service charge’.

The three-course meal with a glass of wine came in at £51 with £7.65 added on.

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Alongside the snap, they wrote: “London restaurant service charge inches up.”

The comments led to a real split in reaction, with some saying it’s ‘crazy high’.

Another even put: “Make this s**t illegal. Either state prices up front of f**k off.”

One wrote: “Honestly 10% for a friendly table service? Fine. 12.5% for a dining experience, proper attire for a posh evening, wine suggestion, coat hanging? Hmm ok.

“15% ? No. Unless there’s a cook doing tricks Benihana style.”

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Would you rather pay a service charge or leave a tip?
Pexels/cottonbro studio

But others just advised diners to take it off if they didn’t want to pay it.

One also wrote: “I don’t really mind tipping around 10%, assuming it goes to the staff, but an upfront minimum tip of 15% seems a bit OTT. Sure, you can ask for it to be removed, but who wants to be that guy.”

The Straits Times report that a 2021 government report showed that many businesses 'that add a discretionary service charge onto customer’s bills are keeping part or all of these service charges, instead of passing them onto staff’.

Would you pay a full 15 percent in service charge after a cheeky meal out?

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LADbible has contacted L’Escargot for comment.

Featured Image Credit: Trip Advisor/Reddit/curepure

Topics: Food And Drink, Money, UK News, Reddit

Jess Battison
Jess Battison

Jess is a Senior Journalist with a love of all things pop culture. Her main interests include asking everyone in the office what they're having for tea, waiting for a new series of The Traitors and losing her voice at a Beyoncé concert. She graduated with a first in Journalism from City, University of London in 2021.

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@jessbattison_

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