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John Lewis Has Issued An Apology After Customer Finds Mystery Poo In Parcel

John Lewis Has Issued An Apology After Customer Finds Mystery Poo In Parcel

John Lewis was forced to apologise to a customer after he claims he found a poo in a package.

Dan Rodgers, 29, had some new clothes ordered to his home in Cumbria, but he wasn't prepared for the added extra - a poo in a plastic bag.

When he picked it up after it was left outside by a Hermes driver, he opened it up to find that it 'smelled weird'.

He brought the bag inside after it was sent by a Hermes courier and opened it up - only to be shocked as a poo fell out.

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Credit: Dan Rodgers/The Sun
Credit: Dan Rodgers/The Sun

Speaking to The Sun Online, he said: "It's all vacuum sealed, and everything was where it should be, so I just ripped it open and I saw my T-shirt and gloves fall out of the bag and onto my bed, and then I noticed it smelled a bit weird.

"I just thought 'what the...', it's unbelievable. I got my phone out and took a picture of it and I was like 'have you sent us a s***?'."

As you would, Dan took to Twitter to share the picture of his bonus poo, and was contacted by a customer service agent from the department store.

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He said: "I think it's f***ing hilarious, I just wanted to find out what happened. They apologised, but as the conversation went on I told him 'mate, it's funny'.

"I ended up throwing the poo in a wheelie bin. How are you supposed to process it? Someone sent me a poo in the post... I can't find anything like it having happened anywhere."

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Credit: Dan Rodgers/The Sun
Credit: Dan Rodgers/The Sun

Dan claims the package was completely sealed, meaning he doesn't think it's likely anyone could have messed with it.

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He said: "I just ripped it open. I'm not in the habit of filming everything but I might be now.

"It was in the grey John Lewis bag, so I figured it's got to have been whoever sealed the bag.

"I can't believe it... it's a f***ing pandemic and someone's sent me a s***."

John Lewis staff tried to investigate the strange incident, but couldn't find a reason as to why the poo was sent to Dan.

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A spokeswoman told The Sun: "We are utterly appalled and have apologised unreservedly to the customer.

"Despite a thorough investigation together with our delivery company including reviewing CCTV, this is still totally inexplicable."

LADbible has contacted Hermes for comment.

Featured Image Credit: Dan Rodgers/The Sun

Topics: John Lewis, UK News

Amelia Ward

Amelia is a journalist at LADbible. After studying journalism at Liverpool John Moores and Salford Uni (don't ask), she went into PR and then the world of music. After a few years working on festivals and events, she went back to her roots. In her spare time, Amelia likes music, Liverpool FC, and spending good, quality time with her cat, Paul. You can contact Amelia at [email protected]