• iconNews
  • videos
  • entertainment
  • Home
  • News
    • UK News
    • US News
    • Australia
    • Ireland
    • World News
    • Weird News
    • Viral News
    • Sport
    • Technology
    • Science
    • True Crime
    • Travel
  • Entertainment
    • Celebrity
    • TV & Film
    • Netflix
    • Music
    • Gaming
    • TikTok
  • LAD Originals
    • Say Maaate to a Mate
    • Daily Ladness
    • Lad Files
    • UOKM8?
    • FreeToBe
    • Extinct
    • Citizen Reef
  • Advertise
  • Terms
  • Privacy & Cookies
  • LADbible Group
  • UNILAD
  • SPORTbible
  • GAMINGbible
  • Tyla
  • UNILAD Tech
  • FOODbible
  • License Our Content
  • About Us & Contact
  • Jobs
  • Latest
  • Topics A-Z
  • Authors
Facebook
Instagram
X
Threads
Snapchat
TikTok
YouTube

LAD Entertainment

YouTube

LAD Stories

Submit Your Content
England fans allowed to enter stadium without tickets checked as system fails

Home> Sport

Published 13:58 21 Nov 2022 GMT

England fans allowed to enter stadium without tickets checked as system fails

Fans were left queueing for 'hours' due to an error with the ticketing app

Claire Reid

Claire Reid

England fans almost missed out on getting into their first match of the World Cup after FIFA’s ticketing app reportedly broke just ahead of kick-off.

Thousands of supporters with tickets were left standing outside the Khalifa Stadium, where England face Iran in the Group B opener.

According to Mirror journalist Andy Lines, who is at the tournament, staff eventually let England fans in with ‘no ticket checks at all’.

Sharing a video of fans finally able to enter the ground, he wrote: "England fans just walking in now … no ticket checks at all.”

Advert

In another post, he says one fan told him: “They have just let everyone through. There was a f**k up with the app and many people were stopped but they have now just opened the gates.”

Earlier today, fans had complained that their tickets had somehow disappeared from the app, while others said they had been unable to log-in after logging-out, the Mirror reports.

According to Mirror journalist Andy Lines, staff eventually let England fans into the stadium with ‘no ticket checks at all’.
Twitter/@andylines

On Twitter, several fans posted a screenshot of the app, with a message that read: “There is no ticket associated with your email address.

“Please allow time for tickets to appear, you will receive them as soon as they are ready deliver to your app.

Advert

“Make sure you have logged in with the same email address used to create your FIFA ticketing account. If this is not the case, please log out and sign in again with the correct email address.”

A team USA fan told the Mirror: "The FIFA app had everyone worried because our tickets disappeared completely.

"We tried calling FIFA and the automated system disconnected us."

She went on: "People with tickets to the 4pm match are being told to go to the stadium directly.”

One England fan criticised the tournament’s organisers to the Press Association and said the should have used ‘‘paper tickets’.

Advert

England face Iran in the Group B opener of the Qatar World Cup today.
GK Images/Alamy Stock Photo

Free Lions, the Football Supporters’ Association team that provides travel and logistical advice to fans, said on Twitter: “We’re aware of issues with some e-tickets at the stadium with FIFA’s ticketing app. The FA is working hard to find a resolution for England fans.

“If you have issues seeing your ticket on the app, join the ticketing resolution queue at the stadium, but keep checking the app.”

FIFA acknowledged some fans were experiencing issues accessing their tickets and said it was working on solving the issue.

It advised them to visit the stadium’s 'ticket resolution point' for support.

Featured Image Credit: Twitter/@compfootball247/Twitter/@PointsBetUSA

Topics: Sport, World Cup, UK News

Claire Reid
Claire Reid

Claire is a journalist at LADbible who, after dossing around for a few years, went to Liverpool John Moores University. She graduated with a degree in Journalism and a whole load of debt. When not writing words in exchange for money she is usually at home watching serial killer documentaries surrounded by cats. You can contact Claire at [email protected]

Advert

Advert

Advert

Choose your content:

3 hours ago
8 hours ago
13 hours ago
2 days ago
  • 3 hours ago

    Christian Horner releases statement after being sacked by Red Bull after 20 years

    Horner shared a lengthy statement on social media

    News
  • 8 hours ago

    Max Verstappen releases statement as Red Bull sacks Christian Horner after 20 years

    Horner served as team principle and CEO of Red Bull Racing since 2005

    News

    breaking

  • 13 hours ago

    Red Bull sacks Christian Horner after 20 years, one year on from sex texts scandal

    Horner has served as team principle and CEO of Red Bull Racing since 2005

    News

    breaking

  • 2 days ago

    Tour de France viewers shocked at 'disgraceful' way spectators got vantage point of the riders

    They'll do anything to get a good view of the race

    News
  • Favourite to become next England manager announced as Gareth Southgate leaves role
  • Will it be illegal to watch controversial film as UK government contemplates terrorism ban
  • 'Secretary of evil' Nazi, 99, fails to overturn conviction for role in 10,000 concentration camp deaths
  • Why fans at Paris 2024 Olympics won't be able to buy beer at any venue