PlayStation gamers claim they're being fully refunded for first AAA game since Cyberpunk 2077

Some PlayStation gamers have been saying they've managed to get full refunds for a AAA title that's become famous for all the wrong reasons.

Cast your minds back to yesteryear and the difficult release of Cyberpunk 2077, which at launch had more issues than Cosmopolitan and was such a disaster that PlayStation offered a full refund.

Announcing they were pulling the game from their store, Sony said they wanted to 'ensure a high level of customer satisfaction', while developer CDPR apologised for the way the game had released on certain consoles.

Now gamers have claimed that they've had full refunds from their PlayStation copies of another AAA game, the rather maligned Suicide Squad: Kill the Justice League.

The game has been difficult to play for many since launching in January, with plenty of issues over multiplayer and online connection.

Rocksteady

As a result some players have been posting receipts online claiming that the PlayStation store has refunded them in full, though others have said they've since tried this and not succeeded.

One gamer said they'd pre-ordered the Suicide Squad game and played it for around eight or nine hours when they asked PlayStation for a refund and received it.

Another who claimed to have played for 39 hours posted an email from Sony telling them they'd had their purchase of the game refunded as it 'could not be used', which prompted surprise from plenty of gamers as 'Sony doesn't usually do that'.

They recommended that to get the refund, gamers should contact PlayStation support and tell them the problems the game has, after that they said their case was reviewed by a specialist team and a few days later were told via email they'd be getting a refund.

However, there's some debate over whether this is going to be available to everyone as plenty of other players have said they didn't get the same treatment.

Normally to get a refund from PlayStation it needs to have been within 14 days of the purchase and you're not eligible if you've already started downloading or streaming.

Rocksteady

The only exception is usually if the game itself is faulty, and the players claiming to have received refunds for Suicide Squad are saying this is the reason they've had their money back.

It seems as though we're not yet at Cyberpunk levels where everyone's getting their money back, as you'll have to show you're actually experiencing technical problems.

It's the latest sad chapter for Suicide Squad: Kill the Justice League after the game failed to meet sales targets and the game getting kicked around in terms of Steam player numbers by Batman: Arkham Knight, Rocksteady's previous superhero game which came out nine years ago.

There are some things to like about the game, but for many gamers it doesn't really add up to being more than the sum of its parts and that's before you get into whether they can play it or not.

LADbible have contacted PlayStation for comment.

Topics: Gaming, PlayStation, Technology

Joe Harker

Joe graduated from the University of Salford with a degree in Journalism and worked for Reach before joining the LADbible Group. When not writing he enjoys the nerdier things in life like painting wargaming miniatures and chatting with other nerds on the internet. He's also spent a few years coaching fencing. Contact him via [email protected]

@MrJoeHarker