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Wetherspoon drinkers 'refused refund' and banned from app after 'ordering lots of stupid stuff'

Dominic Smithers

| Last updated 

A bunch of Wetherspoon customers got banned from using the app after ordering 'lots of stupid stuff'.

Dave Marshall is better known as 'Chef Dave' to his thousands of followers on social media.

But it would appear that his minor celebrity status didn't get him very far during a recent visit to Spoons with his mates.

In a video posted to his channel, Dave and the table full of lads can be seen sinking a few drinks.


It was captioned: "Amazing job @wetherspoonsofficial @ukwetherspoons Take our money but refuse to give us the food and drinks and no refund… "

The clip starts off with Dave focusing the camera on a staff member at the boozer, who is in the middle of stopping the group from ordering more stuff.

They say: "Any orders that come through, we're not going to refund and they won't be brought up."

A group of customers were banned from using the Wetherspoon app. Credit: Instagram/chef_dave11
A group of customers were banned from using the Wetherspoon app. Credit: Instagram/chef_dave11

Dave and his mates then ask: "Why won't you refund them?"

To which the bar worker replies: "We've already told you to stop. You're ordering stupid stuff."

She then goes on: "From this point onwards if any more orders come through you won't be getting any refunds."

One upset punter then asks: "What am I supposed to do? Not drink?"


Turning the camera on himself after the staff member walks away, Dave says he can't believe what's going on.

"We're getting b*******d," he says.

"F*****g jobsworths, we're in Wetherspoons, just had a few drinks, boooo."

Since the video was posted, it's caused quite the debate, with some people siding with Wetherspoon and others arguing that it's not right for customers to be cut off.


"Get the lawyers involved, Dave," suggested one viewer.

Chef Dave wasn't happy. Credit: Instagram/chef_dave11
Chef Dave wasn't happy. Credit: Instagram/chef_dave11

Another commented: "Since when is it illegal to buy too many drinks."

Not everyone backed the Instagram star and his pals, though.


Some claimed that they were clearly causing problems for the staff members, who are well within their rights to refuse anymore service to them.

Slamming the group, one person said: "She's saying she's not gonna refund what they've already consumed, but won't serve them any more.

"People, yes businesses want to make more money but resources are not infinite."

Backing the pub workers, someone else said: "I think they are entitled to stop serving them if they decide they are being a problem...she’s telling them not to order anymore."

A spokesperson for Wetherspoon told LADbible: "The pub’s management decided not to allow a group of customers to order any further drinks.

"This was explained politely to the customers with the explanation that any orders via the company’s app after that point would not be refunded.

"This is in accordance with the company’s policy and we fully support the pub ‘s approach."

Topics: UK News, Wetherspoons, Viral, Instagram

Dominic Smithers
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