• iconNews
  • videos
  • entertainment
  • Home
  • News
    • UK News
    • US News
    • Australia
    • Ireland
    • World News
    • Weird News
    • Viral News
    • Sport
    • Technology
    • Science
    • True Crime
    • Travel
  • Entertainment
    • Celebrity
    • TV & Film
    • Netflix
    • Music
    • Gaming
    • TikTok
  • LAD Originals
    • Say Maaate to a Mate
    • Daily Ladness
    • Lad Files
    • UOKM8?
    • FreeToBe
    • Extinct
    • Citizen Reef
  • Advertise
  • Terms
  • Privacy & Cookies
  • LADbible Group
  • UNILAD
  • SPORTbible
  • GAMINGbible
  • Tyla
  • UNILAD Tech
  • FOODbible
  • License Our Content
  • About Us & Contact
  • Jobs
  • Latest
  • Topics A-Z
  • Authors
Facebook
Instagram
X
Threads
Snapchat
TikTok
YouTube

LAD Entertainment

YouTube

LAD Stories

Submit Your Content
Delivery Company Hermes Has Changed Name Following Serious Allegations

Home> News

Updated 15:42 11 Mar 2022 GMTPublished 15:44 11 Mar 2022 GMT

Delivery Company Hermes Has Changed Name Following Serious Allegations

The firm announced a huge overhaul of its business

Dominic Smithers

Dominic Smithers

Hermes has announced that it is changing its name following a series of complaints.

The delivery company will now be known as Evri, with a national television campaign set to roll out next week.

The change comes after a number of recent allegations of poor customer service and parcel mishandling.

Advert

Chief executive Martijn de Lange said: "This rebrand follows significant investment and two years of dramatic growth which has resulted in our entire business going through a major transformation programme.

"It is more than just a name change – it is a statement of intent of our commitment to leading the way in creating responsible delivery experiences for ‘Evri one’, ‘Evri where’.

"It heralds a new culture and an even better way of doing things in an ever-evolving world, building on our achievements and successes."

Hermes is rebranding.
Alamy

According to reports, Evri will automatically enrol all of its 20,000 workers into a new £7 million pension scheme as part of the move.

Advert

So-called ‘self-employed-plus’ couriers will be receive retirement plans as well as maternity and paternity packages.

Mr de Lange said: "When we first announced our SE+ model in 2019 we committed to continuing to develop our support for our self-employed couriers and we are proud to have been true to that and be leading the industry once again."

The move has been welcomed by trade union bosses.

Speaking about the news, Steve Garelick, the organiser for the GMB, said: "This breakthrough deal is a massive step forward and will make work better for GMB members.

"Tens of thousands of couriers will now have the safety and security of knowing their retirement plans are being looked after.

Advert

"Meanwhile, the right to maternity and paternity leave will break down barriers previously blocking those with children from entering the profession."

The company has received a number of complaints about its services in recent months.
Alamy

Last year, a Hermes delivery driver was sacked after he was spotted dumping parcels in the woods.

Amy Taylor was walking her dog in the woods in Carnwath, South Lanarkshire, Scotland, on 23 November, when she saw the delivery driver heaping packages into a big pile.

The 34-year-old said she asked what he was doing and he claimed he was simply 'sorting' the parcels; however, on her way home she found them left behind in the woods – including one package addressed to her.

Advert

To add insult to injury, the nurse said she received a notification stating that her parcel had been delivered.

Today's announcement also comes after a video obtained by The Times showed workers throwing parcels around delivery depots and over people’s fences.

Responding to the claims, the firm said that findings were 'unfounded and do not reflect our business'.

Featured Image Credit: Alamy

Topics: UK News

Dominic Smithers
Dominic Smithers

Dominic Smithers is LADbible's Editorial Lead. After graduating from the University of Leeds with a degree in French and History, he went on to write for the Manchester Evening News, the Accrington Observer and the Macclesfield Express. So as you can imagine, he’s spent many a night wondering just how useful that second language has been. But c'est la vie.

X

@SmithersDom

Advert

Advert

Advert

Choose your content:

an hour ago
2 hours ago
3 hours ago
  • an hour ago

    New footage shows moment only survivor of Air India crash walks away from burning wreckage

    British national Vishwash Kumar Ramesh is the only survivor of the 242 on board

    News
  • an hour ago

    Navy accidentally discovers 500-year-old ship at bottom of Mediterranean Sea

    It's the deepest wreck found in French waters to date

    News
  • 2 hours ago

    Key information second black box from Air India crash will reveal as investigators find it

    Investigations are ongoing after the plane crashed into a medical college in Ahmedabad last week

    News
  • 3 hours ago

    ‘Hero’ Air India pilot ‘saved dozens of lives’ with last minute decision moments before crash with 242 people on board

    All but one on board the flight died as others were killed on the ground

    News
  • Top NATO official shares 'concerning' update following Germany's warning about 'very serious' Russia threat
  • UK drug officials issue serious warning to women taking Ozempic, Wegovy or Mounjaro over major side-effect
  • Doctor explains that they often miss serious condition that one in ten UK women suffer from
  • Expert reveals how Iran could 'use secret agents to sabotage UK' following chilling threat