Woman claims airline cancelled her flight and now she's forced to pay nearly £15,000 for another ticket
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A woman has been left well and truly stunned after an airline cancelled her flight, with her claiming she's been made to pay nearly £15,000 for another ticket
Clark purchased the Qantas business-class seat for $14,865 but, on Wednesday (13 June), she was left reeling to find out her flight - which isn't set to take off until December - had been cancelled.
Recalling the moment, the woman told Daily Mail Australia: "'My head was spinning, I felt sick."
According to the Mail Online, Clark was informed she had to pay a further $19,000 (around £15,000) to secure her seat on another aircraft instead of just transferring the pre-existing booking over.
The 38-year-old claimed the airline wouldn't refund the initial lump sum she paid in March for another two weeks.
Clark said: "I was told that if I did want to stay on the same flight as my brother, who had booked separately to me, I needed to pay $19,000 today to secure my seat."
She continued: "I'm getting asked to pay an extra $4,000 because my flight is leaving five minutes earlier.
"Us passengers, we're expected to pick up the pieces."
The jet-setter has since admitted the whole ordeal could be perceived as a 'first world problem' after acknowledging how lucky she was to be able to fly business-class in the first place.
"It's a massive treat to be able to do this. Travelling at the moment is a luxury," she added.
Clark admitted she had a fleeting thought to just pack it in and cancel the trip altogether but has since decided against it.
"I thought, maybe I'll just sit this one out. But I can't miss this," she said.
And this isn't the first run-in the frequent flyer has had with an airline with similar issues of cancelled flights and lost baggage.
Clark questioned: "What about the people who don't know the flight has been cancelled?"
A Qantas spokesperson told Daily Mail Australia on Wednesday: "We are reaching out to Ms Clark today to confirm her travel and apologise for any confusion."
The outlet reports that the booking in question was not cancelled and that Qantas will confirm the ticket with Clark for the original price.
LADbible has reached out to Qantas for further comment.