easyJet pilot tells passengers flight from Tenerife to London is cancelled as passenger ‘defecated on floor’
An airline was forced to cancel a flight after one passenger ‘defecated on the toilet floor'.
Passengers onboard the easyJet flight from Tenerife to London Gatwick were given the news by the pilot who told them the flight would no longer be going ahead and to ‘organise hotels’ for the night:
In footage shared online, the pilot can be heard saying: "...rather entertaining to defecate the front toilet so we're now staying the night here, we're now going to get everyone off... and organise hotels then we'll fly back tomorrow morning".
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The flight had originally been set to depart at 8.05pm but had already been delayed for ‘several hours’ before the incident.
According to the Daily Mail, the passengers were expected to board a flight at 3.00pm the following day however, easyJet said it was 'unable to find hotel rooms in the area' for all the passengers who were affected.
In a statement on the airline’s website regarding the flight tracking information, easyJet said: “Due to extremely high demand, unfortunately we're unable to find hotel rooms in the area.
“If you need a hotel room and are able to make your own arrangements, we'll refund the cost of a reasonably priced room, meals and travel costs to and from your hotel.
“In this case we ask that you look for accommodation which is about three stars or equivalent.”
Several furious passengers took to X to complain about the situation with one posting: "Real good of @easyJet to delay the flight 3.5 hours with 0 communication then decide to cancel it altogether because someone took a s*** on the toilet floor. Quite literally couldn’t make this s*** up."
Another wrote: "So we’ve been given the excuse of a toilet being defecated in for the reason for a CANCELLED flight?! @easyjet this is UNACCEPTABLE!
"Your customer care is ATROCIOUS. 100s of passengers left STRANDED in the airport terminal! Do something!"
A spokesperson for the airline said: "easyJet can confirm that flight EZY8054 from Tenerife to London Gatwick yesterday evening was delayed overnight due to the aircraft requiring additional cleaning.
"We did all possible to minimise the impact of the disruption for our customers, providing hotel accommodation and meals and the flight is due to depart this afternoon.
"The safety and wellbeing of our customers and crew is easyJet’s highest priority and while this was outside of our control, we would like to apologise to customers for the inconvenience caused."
Topics: UK News, Travel, Plane Etiquette
Claire Reid