• iconNews
  • videos
  • entertainment
  • Home
  • News
    • UK News
    • US News
    • Australia
    • Ireland
    • World News
    • Weird News
    • Viral News
    • Sport
    • Technology
    • Science
    • True Crime
    • Travel
  • Entertainment
    • Celebrity
    • TV & Film
    • Netflix
    • Music
    • Gaming
    • TikTok
  • LAD Originals
    • Say Maaate to a Mate
    • Daily Ladness
    • Lad Files
    • UOKM8?
    • FreeToBe
    • Extinct
    • Citizen Reef
  • Advertise
  • Terms
  • Privacy & Cookies
  • LADbible Group
  • UNILAD
  • SPORTbible
  • GAMINGbible
  • Tyla
  • UNILAD Tech
  • FOODbible
  • License Our Content
  • About Us & Contact
  • Jobs
  • Latest
  • Topics A-Z
  • Authors
Facebook
Instagram
X
Threads
Snapchat
TikTok
YouTube

LAD Entertainment

YouTube

LAD Stories

Submit Your Content
People horrified after seeing energy bills raised by thousands overnight

Home> News> UK News

Published 15:30 18 Dec 2023 GMT

People horrified after seeing energy bills raised by thousands overnight

Well, that's not very festive

Jess Battison

Jess Battison

Sure, it might be the ‘happiest’ time of year for many at the moment, but it’s not exactly the cheapest.

Between Christmas presents, the last big nights out of the year, food shops for the big day and the increasing costs that come with the colder weather, people’s bank accounts may be quaking.

So, the last thing anyone really needs right now is to wake up and find your energy bills have rocketed even more than expected.

And that’s what’s happened for a load of UK households whose monthly outgoing seems to have suddenly increased by thousands.

Advert

It seems to be the case for people who use EDF as their energy provider as a user took to X to express their frustration.

Reaching out the British company, they wrote: “I’ve been trying to speak to someone to explain how my electricity bill went from £300 a month to £39,000.

“Your call centre has been no help but you tried to direct debit this amount today from my account.”

Brits are claiming their bills have rocketed.
Pixabay/PublicDomainPictures

Yep, you read that right, they’re claiming their bill increased by a whopping £38,700 and others responded with similar issues.

Advert

Another also claimed: “Same has just happened to us. Ridiculous. We’ve now sorted. They wanted to raise ours from £152 to £18k. Wonder how many others have had this.”

Others also replied to say they’ve had various issues with the provider.

EDF did respond to the customer's tweet, as well as others with similar complaints, telling them it’s ‘sorry for any concern that this may have caused’ and that if they reach out it’ll ‘get picked up straight away’.

You shouldn't worry too much though, the provider said there isn't a wider issue with its billing system and that human checks are conducted to pick these things up and rectify them before the customer is impacted in 'almost all' cases.

Another user reacted to the major bill: “I thought mine going up to £800 for the month of August (not generally a month where I switch the heating on much) was bad, but this…”

Advert

It's not exactly the cheapest time of year.
Hirurg/Getty

Another joked that it sounds like a bill from ‘the year 7689’ as one said it’s ‘a horrible thing, in Christmas week too’.

EDF told LADbible: "Customers do not need to worry - these are not related to a wider issue with our billing system and we've not made any changes to how we process direct debit changes for customers. Unusual changes to direct debit amounts can sometimes occur when there is an erroneous meter reading recorded on the system.

"We have robust interventions in place to ensure that any large increases in customers' direct debits are verified through a human check and in almost all such cases, system errors are rectified and prevented, without customers being impacted."

Featured Image Credit: Getty Stock Photos

Topics: UK News, News, Money, Cost of Living, Twitter

Jess Battison
Jess Battison

Jess is a Senior Journalist with a love of all things pop culture. Her main interests include asking everyone in the office what they're having for tea, waiting for a new series of The Traitors and losing her voice at a Beyoncé concert. She graduated with a first in Journalism from City, University of London in 2021.

X

@jessbattison_

Advert

Advert

Advert

Choose your content:

9 hours ago
  • 9 hours ago

    Man who killed twisted murderer Jeffrey Dahmer explains why he did it

    The notorious serial killer was killed in 1994

    News
  • 9 hours ago

    Elon Musk forms his 'own political party' after fallout with Trump

    Looks like the tech billionaire isn't done with politics after all

    News
  • 9 hours ago

    Woman who lives in underground bunker with no windows reveals how much she saves on rent

    At least she's ready for the apocalypse

    News
  • 9 hours ago

    Man who chose to live underwater for 100 days to see what would happen to his body reveals shocking impact it had

    Dr Joseph Dituri spent 100 days at sea in 2023

    News
  • Couple who bought two Teslas and drove 500 miles a week left in shock after comparing their energy bills
  • Martin Lewis warning to everyone who pays energy bills in the UK explained after another price rise confirmed
  • Woman who lives in underground bunker with no windows reveals how much she saves on rent
  • Martin Lewis' MSE team issues message to millions as household bills rise once again