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Woman sues McDonald’s after spilling coffee at drive-thru

Home> News> US News

Published 13:35 20 Sep 2023 GMT+1

Woman sues McDonald’s after spilling coffee at drive-thru

Mable Childress is suing McDonald's after her coffee allegedly spilled and burned her legs and groin

Tom Wood

Tom Wood

A woman is suing McDonald’s after being scalded by a coffee that she bought at the drive-thru.

Mable Childress, a woman in her 80s, is suing the company after she allegedly spilled a cup of hot coffee onto her groin and legs, causing her to be burned and left in pain.

Childress has filed papers against the McDonald’s restaurant on Fillmore Street in San Francisco, claiming that employees working at the restaurant did not affix the lid of her coffee cup correctly.

The suit, filed last Thursday, alleges that Childress received the coffee without the lid fastened properly, before the drink spilled over and ‘caused her to suffer from severe burns and emotional distress’.

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As a result of the spillage, she claims that she ‘continues to experience pain’ and scarring to her groin area, even months after the incident happened in June.

Mable Childress claims she was severely burned by McDonald's coffee.
NurPhoto/Getty

Her lawyer, Dylan Hackett, told local media outlet SFGATE: “They did not properly cover the cup of coffee, and the coffee was also scalding.”

In addition to this, the suit also alleges that the McDonald’s staff did not give Childress any help at all after she was allegedly burned, ignoring her cries for help.

Hackett continued: “She was standing there for quite some time, around 20 to 25 minutes, asking for a manager.”

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Childress is seeking an undisclosed amount in damages.

However, the owner of that particular McDonald’s franchise, Peter Ou, claims that Childress was offered help after the incident, and a report was made.

He stated that the incident was reported later that day and that staff and management at the restaurant ‘spoke to her within a few minutes and offered assistance’.

Ou added: “My restaurants have strict food safety protocols in place, including training crew to ensure lids on hot beverages are secure,

“We take every customer complaint seriously”

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LADbible has contacted McDonald’s USA for comment.

The McDonald's owner claims that Childress was given assistance after the incident.
NurPhoto/Getty

Over the years, many people have tried to sue McDonald’s for similar reasons.

In 1992, McDonald’s refused to pay $20,000 for hospital expenses after 79-year-old Stella Liebeck was allegedly left with third-degree burns from a spilled cup of coffee.

The jury ruled in favour of Liebeck and found that the coffee served had been 40 degrees hotter than usual.

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McDonald’s was then ordered to pay $2.7 million in punitive damages to Liebeck, although that was later reduced to $480,000, and the settlement amount remained confidential.

Featured Image Credit: Paul Weaver/SOPA Images/LightRocket via Getty Images/Beata Zawrzel/NurPhoto via Getty Images

Topics: US News, McDonalds, Food And Drink

Tom Wood
Tom Wood

Tom Wood is a LADbible journalist and Twin Peaks enthusiast. Despite having a career in football cut short by a chronic lack of talent, he managed to obtain degrees from both the University of London and Salford. According to his French teacher, at the weekend he mostly likes to play football and go to the park with his brother. Contact Tom on [email protected]

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@TPWagwim

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