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Couple left seriously unwell at luxury hotel where mum died and 1,500 left ill explained 'unhygienic' conditions there

Home> News> World News

Published 11:53 20 Oct 2025 GMT+1

Couple left seriously unwell at luxury hotel where mum died and 1,500 left ill explained 'unhygienic' conditions there

The hotel allegedly has a history when it comes to making guests ill

James Moorhouse

James Moorhouse

A couple who were left seriously unwell at a luxury hotel in Cape Verde have explained some of the shocking conditions they witnessed.

Cordelia Plummer and her partner Ian Waller, both 56 at the time, were just two of more than 1,500 Brits said to have fallen ill on the island in the last three years alone, with one mum also tragically dying after suffering serious gastric problems while staying at a five-star hotel.

Elena Walsh died in August of this year while out celebrating her husband's 60th birthday and her son's engagement, with the family left devastated after she became so ill on what was supposed to be a celebratory holiday.

Her husband Patrick said: "We were really worried about the hygiene at the hotel – the food was often lukewarm, the cheese on the pizza was not melted properly and seemed undercooked.

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"On one night, my son mentioned that the chicken tasted funny, so he stopped eating it.

"I’m not sure we’ll ever get over what happened to Elena, but we have so many concerns about what caused her death. Elena was the heart and soul of our family."

64-year-old Elena Walsh went on holiday to Cape Verde to celebrate her husband's birthday and her son's engagement (SWNS)
64-year-old Elena Walsh went on holiday to Cape Verde to celebrate her husband's birthday and her son's engagement (SWNS)

Although Cordelia and Ian's issues weren't quite as serious, they have shared some of the conditions they experienced during their own stay in Cape Verde, with problems ranging from uncooked food to cockroaches.

Cordelia said: “What started as headaches and a feeling of nausea, became the worst sickness and diarrhoea I’ve ever known.

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"I think everyone has probably had an upset stomach at one time or another, but this was something much worse.”

Irwin Mitchell serious injury lawyer Jatinder Paul said his firm had represented 200 people who'd fallen ill at the Riu Cabo Verde hotel in the past three years, as his team also look into the potential of there being medical negligence in the case of Elena.

He said: "The sheer volume of clients we’re continuing to see coming forward having fallen ill during stays in Cape Verde over the last three years is incredibly concerning."

Cordelia and Ian (SWNS)
Cordelia and Ian (SWNS)

The number of cases is perhaps unsurprising when you consider the number of cockroaches Cordelia claims she saw during her stay in the African country.

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She added: "The cockroaches were also disgusting, and when we pointed this out on one occasion, a member of staff came out, picked it up in a napkin and walked towards the kitchen with it.

"The number of stories we have seen and heard before coming home and returning to the UK are shocking. Had we seen these beforehand, we’d never have booked the holiday.

"I think Ian and myself and all the other people who have fallen ill need to know what happened and what is being done to prevent this happening to others."

LADbible Group has contacted Riu Cabo Verde for comment.

Featured Image Credit: SWNS

Topics: World News, Travel, Health

James Moorhouse
James Moorhouse

James is a NCTJ Gold Standard journalist covering a wide range of topics and news stories for LADbible. After two years in football writing, James switched to covering news with Newsquest in Cumbria, before joining the LAD team in 2025. In his spare time, James is a long-suffering Rochdale fan and loves reading, running and music. Contact him via [email protected]

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@JimmyMoorhouse

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