Delivery Driver Complains About Being Victim Of 'Tip Baiting'

Customers are able to increase or decrease their tip, but this is where the 'bait' comes in.

However, once they have it, they will drop it right down, meaning the driver is left out of pocket.

Owen says: "While it’s good to protect the customer from having bad service by holding the tip over your head, it leaves a big opportunity to screw over the driver with tip baiting."

Unfortunately, Owen says, there isn't too much drivers can really do to prevent themselves from being done over.

He says the best bet is to try and work in areas that don't seem too prone to the problem.

Since the video was posted, it has been viewed more than 4.8 million times, with thousands piling into the comments.

Replying to a comment thanking him for shedding some light on the scam, Owen said: "I don't think it's super common but it happens and it's really frustrating."

Backing Owen's corner, one user said: "If you can’t afford to tip the delivery driver then you have no business of ordering out. Drivers use their own cars, gas and wear and tear."

Another said there should be a new system where drivers could alert others to problem customers.

"They should add a feature so drivers can comment on the buyer for other drivers," wrote one.

While another added: "The drivers need to get together and start a website of all the addresses that do tip baiting."

The 34-year-old said she asked what he was doing and he claimed he was simply 'sorting' the parcels; however, on her way home she found them left behind in the woods - including one package addressed to her.

To add insult to injury, the nurse said she received a notification stating that her parcel had been delivered.