Man left his Range Rover at airport meet and greet car park before arriving back to it being 'written off'
After returning from his holiday, a man was shocked when he saw that his car was 'written off' after leaving it at the airport meet and greet.
Ioan Williams drove his white Range Rover to Manchester Airport on 9 August with his two children, Ela and Sion, as they were travelling to the popular Spanish holiday destination of Alicante.
The father left his Range Rover with the meet and greet service, and highlighted later that it 'didn't have a scratch on it'.
But to his dismay, just one week later, he arrived back to news that there was 'an incident', and while he expected to find something minor, he found that the driver's side wheel was at a weird angle.
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He explained: "I left the car with them on the ninth of August. This is the official meet and greet and Terminal 2 and a camera goes around your car before you get in to the car park to assess if (there's) any previous damage.
"My car didn't even have as much as a scratch on it. I dropped my keys off inside the terminal where they give me a receipt for. We then went away on our holiday."
But on 16 August, Ioan landed back in Manchester at 1am, and was greeted by three men in a van who broke the bad news to him.
The 44-year-old said that upon landing, he went to get some coffee with some friends who had also parked at the meet and greet.
After scanning his barcode to access his keys, it read 'seek attention', and knowing that something wasn't right, he thought the worst.
"I instantly knew something was u,p and thought that my car had been stolen but he said one of 'our drivers have kerbed your wheel'. I thought 'oh God' and said 'I hope you're going to paint it'."
Chillingly, the man replied: "I think you need to have a look at it," and that's when it really hit the fan.
Ioan revealed: "When we walked up to the car, I noticed that the angle of the wheel wasn't right, and obviously been involved in a high impact and I stated this to him. He agreed and said that the driver has been dealt with but there weren't any cameras in that area."
Noting that the car wasn't drivable, the dad said that they paid for the family's taxi as they had to leave the Range Rover behind, only getting home at 5am.
Despite Ioan revealing that he has been in discussions with his insurance company, who have been helpful, the cost of repairs essentially meant that his off-road car was a write-off at £15,800 in total.
Ioan added: "I loved that car, I bought it for myself for my 40th. Although I've been paid out for the car, it's not the point, I didn't want to get rid of it."
"Manchester Airport refunded the £149.99 I paid to park there. But I haven't had an apology email/letter from them or an offer of compensation whatsoever. I'm there quite often but I'll never use their meet and greet service again," he damningly stated.
Manchester Airport are currently in discussions with the customer, as their insurers are working to find a resolution with the customer's insurance company.
They declined to comment to Reach on the specific case, but detailed that it was normal for an apology to be issued after the situation has been 100 percent resolved.
LADbible has reached out to Manchester Airport for comment, who said: "We can’t comment on specifics because it’s an ongoing process – it’s being handled by our insurers at the moment.
"We’ve been in touch with Mr Williams to apologise for the inconvenience caused."
Joshua Nair