Man Claims His iPhone X 'Exploded' While Updating iOS
A man claims his iPhone X exploded while updating to the latest operating system.
Twitter user 'Rocky Mohemedali', real name Rahel Mohamad, shared photos of fairly destroyed-looking handset with the caption claiming that the phone 'got hot' while updating and then exploded. Not ideal.
Speaking to Gadget 360, Mohamad said: "This year early January I bought the iPhone and have been using it normally."
As he went to update the iOS, he put his phone on charge. He added that while it was charging, 'dark grey smoke started coming from the phone'.
"The update was completed and as soon as the phone turned on it started to smoke and caught fire," he said.
As he tagged the tech company in the tweet, Apple responded but its reply seems to be stating the bloody obvious, with the company saying: "That's definitely not expected behaviour. DM us, so we can look into this with you." Well, yeah, no shit, Sherlock.
Mohmad said that Apple asked him to ship the phone out to them so they could investigate further.
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In the replies people were quick to rip the piss out of Apple, while others said their phones had also been heating up during the download and beyond.
Meanwhile, Samsung didn't miss an opportunity for a bit of banter, when a user jokingly tagged them in a comment and wrote: "Always copying Samsung", the companies official account replied: "How original."
As you probably remember there was a lot in the news a while back about Samsung handsets exploding. All the way back in 2016, Samsung was forced to issue a recall of its Galaxy 7 phones amidst reports of them exploding.
Update: Apple is unable to see me until Tuesday which is a whole week. I've mailed in the iPhone instead for further investigation.- Rocky Mohamadali (@rocky_mohamad) November 15, 2018
The UK release date had to be put back following the reports of explosions in South Korea.
According to the Independent the fault was present in less than 0.01 percent of handsets.
Featured Image Credit: PA
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