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A pub worker claims she was called a 'vacuous poser' and 'useless employee' in a bizarre rant from her assistant manager, having sent a message to say she was handing in her notice after being offered a job elsewhere.
Kiara Claire, 18, had been working at The King's Ransom pub in Sale, Greater Manchester, since May this year.
Last week, she informed her assistant manager she had applied for a new job and had to do a trial shift before her potential new employer would agree to hire her.
Kiara claims her assistant manager was initially supportive, and encouraged her to go for it.
However, things took a nasty turn on Saturday 3 July, when Kiara messaged her manager to let her know she had completed her trial shift and been offered the new job, and would therefore be leaving.
Kiara wrote: "The trial shift has gone amazingly today and they want me to start whenever I can.
"I will be handing in my notice tomorrow when I come in.
"I can't thank you and the rest of the team more than enough for giving me a job."
She said she felt 'shocked' to receive an abusive response, purportedly from her assistant manager.
It said: "Kiara. My love. It's my wedding day. I don't give a toss if you're employed or not.
"And whilst we're doing this, as you have had the level of disrespect to message me, with this meaningful nonsense. ON MY WEDDING DAY. I would like to give you some home truths.
"You have no initiative. You are a vacuous poser. You are too focused on how you look and not what you do.
"You are a useless employee. You would rather text than do your job. You should be embarrassed about this.
"But hear my words. Because they will do you a favour.
"Nobody is interested in YOU. Your work ethics are the only thing matter. Focus on the job and stop focusing on yourself.
"Beauty will fade. Dumb b***h is forever."
Kiara said she initially assumed the message was a joke, but that friends and family grew concerned when she told them about it.
"I suffer from anxiety and it was quite shocking and upsetting to read. It did make me feel worse, it knocked my confidence," she said.
"When I told my mum, she was really angry.
"She tried to ring him and when he eventually answered he denied it was him and that his friends had used his phone."
Her mum then posted the exchange on social media, prompting supportive responses from as far as London and Edinburgh.
"I'm really grateful for all the messages of support I've received," Kiara said.
"If this happened to someone else who wasn't as strong-minded as I was and didn't have as much of as supportive family as I do, then it could have really had a knock-on effect on them."
However, Kiara said some people reacted negatively, directing their anger towards her assistant manager and the pub.
She continued: "Some of the messages are extremely uncalled for.
"I don't want him to receive any abuse or hateful messages. I don't want his life to be torn apart because of this.
"People make mistakes, and I'm very sure he woke up the next morning with a lot of regret."
The King's Ransom pub has since apologised, saying it is investigating the incident.
The pub's general manager wrote on Facebook: "I am aware of a message circulating on social media between a member of staff and My Assistant Manager.
"As the General Manager of The King's Ransom, I would like to assure you we take matters like this very serious & the matter is currently being investigated as a matter of Urgency.
"I would like to apologise on behalf of The King's Ransom for any distress caused.
"As a matter of due process, we will not be commenting any further on this matter."
Greene King, the pub's operator, said it was working alongside management on its own investigation.
A spokesperson for the King's Ransom added: "It has come to our attention that a highly hurtful and malicious message was sent to one of our team by another member of staff.
"Our general manager is aware of this and she is investigating this matter urgently.
"We expect all our teams to treat each other with courtesy and respect and we're shocked and disappointed by the contents of the message that we have read.
"Since this incident began to gain traction on social media there have been multiple fake accounts set up that claim to be people who work at the pub, which are posting Facebook comments to antagonise this situation further.
"These accounts are in no way related to the pub and we have reported them to Facebook so they can be removed as soon as possible."
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